New phone - plug in, know what the extension is, how do I know what the direct line is?

Your extension is hardwired to 1 jack, if you plug in somewhere else you'll be lucky if the jack is active with another extension. Someone needs to re-wire your extension in the phone room to your new jack. If it won't activate but says Initialize, then that jack probably has a live fax line or analog extension, but not a digital line that works on your phone.

indicates that the phones are faulty
the land line carries adsl and phone at different frequencies so as the internet is working so the land line is good
check that the internet and phone line is connected into the correct sockets on the line splitter before the land line connection

You need to know what extension is causing the forward directly to voice mail. Chances are that this extension has ringing lines programmed to it and the forward on busy is to voice mail. ANY PHONE THAT HAS RINGING LINES SHOULD NOT BE SET TO FORWARD ON BUSY. If they happen to be on the phone when a call comes in it will go straight to their personal mailbox.

The answer to the Caller ID question:
Depend on the type of system that the phone is connected to. Late model Partner ACS equipment will display Caller ID info between the first and second rings, provided that the telephone line is plugged into a module that supports Caller ID.

The answers for the other 2 questions are taken directly out of the Partner ACS Programming Guide which is available for free download at Avaya's website.

Ther answer to the incoming call line ringing question:
Again, depends on the system. For the Partner ACS:

1) Press FEATURE 00 at extension 10 or 11.
2) Enter the number of the extension to be programmed for Line Ringing.

The green lights next to the line or pool buttons show the current Line Ringing settings for all

lines or pools assigned to the extension. (If a line or pool is not assigned to a button, the green

light next to that button is off.) The following ringing options can be shown by the green light

next to the line or pool button:

? Immediate Ring - on steady

? Delayed Ring - flashes slowly
? No Ring - flutters quickly

3) Press the line or pool button until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
4) Continue programming, or exit programming mode.

Line selection:

For incoming calls, the line selection (hunt sequence) is set by the local service provider). For outgoing calls....again....it depends on the system. For the Partner ACS:

1) Press FEAURE 00, SYSTEM PROG, SYSTEM PROG, CENTRAL PROG at extension 10 or 11.
2) Enter the number of the extension to be programmed for Automatic Line Selection.
3) Press **.
4) Press the line, pool, or INTERCOM buttons in the desired order. The valid entries for Automatic
Line Selection depend upon the type of extension:

? Key Extension: Outside system lines, Left Intercom (the factory setting)

? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory

setting), Pools 881-883, individual lines

For each button pressed, a display similar to the following appears:

Automatic Line Selection

5) To exit Automatic Line Selection, press **.
6) Press CENTRAL PROG and enter a new extension number, or exit programming mode.

Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.

Plug that phone into the phone system directly. See if it works.

The jack might be bad. Do you get intercom dial tone? If not the jack is goofed up.

Sounds like somethings up with port 17 or its wiring. The last test you could do is to take the phone to the phone closet and plug it into port 17 directly. If the problem clears then the problems in the wiring, if not its the port. When you moved the plug from 17 to 23, its probable that the functions wern't programmed on that port. With that in mind, if you change the port to 23 remember that if you have a voice mail attached to the system you'll have to make a new m box for that extension.

On the left side of the printer there are two telephone line connections, one is for the telephone line and the other is for the telephone extension. You will need two telephone lines, the type that have that clicker on the end, the line hole goes directly into the wall jack for the telephone and the extension line goes directly into the telephone that you had plugged into the wall. Try that, it works.

Open your TalkSwitch Management Software.
Go to Local Extensions/Fax
Select the extension you are using for the fax.
Click on additional settings under the activate extensions section
On the direct Line Access Tab put a check mark in the check box for "Use Direct Line Access on:" Select your Hunt Group or the number you have to dial to get an outside line.
This will force this extension to not have to dial 9 or whatever number to get an outside line for dialing out.

The line coming from the wall is plugged directly into the "L" socket (without anything in between)? Is anything plugged into the other (extension phone) socket? Usually, this message only appears if a "live" device is plugged into the extension phone socket. For instance, if you have an answering machine plugged into both a wall socket and the extension phone socket on the JX200.

I just looked at the "Easy Setup Instructions" posted on Canon's web site, and in Step 3, the words are correct, but the diagram in the square box is backward. Let me know if you are still having problems.

This exact thing happened to me. Same model number. No matter what I did, the new handsets would not register.

The solution? Reset the entire system:
1. On the BASE - Unplug from wall both power and phone line. Unplug battery from base handset.
2. ON the Extension phone - unplug from wall and unplug battery from handset.
3. Wait AT LEAST 5 minutes.
4. Plug back in BASE power.
5. Plug back in BASE phone line.
6. Plug back in EXTENSION handset battery. Don't plug in BASE handset yet.
7. Follow steps to program EXTENSION. When successful:
8. Plug back in BASE handset battery.