Wacom Cintiq 15X Graphic Tablet Logo
Posted on Jan 19, 2009

Duel Monitor Cintiq Problem... pen affecting wrong monitor

OK, so I have XP64, 1 Cintiq monitor, 1 regular monitor (LCD)... When both monitors are on, and I move the pen over the cintiq monitor... the cursor moves on the OTHER monitor! As if it's treating tho other monitor as the cintiq! How did THIS happen?!

Solutions that failed:

Display Properties... I TRIED EVERYTHING! From switching Main monitor preferences, to Extending monitor.. The ONLY thing that worked was if I turn off my second monitor. Only then will the cintiq pen affect the cintiq monitor.. But I really want to work duel!

Ayudame!

  • StewHannah Apr 05, 2009

    I had the same problem. When I set everything up, I made my regular monitor the primary monitor, and the Cintiq the secondary monitor. And, like you, my pen would control the cursor on my regular monitor, not my Cintiq.

    When I switched it so the Cintiq was the primary monitor, the pen worked on the Cintiq.

    I hope this is not required. I would really like my regular monitor to be my primary. Has anyone had success making the Cintiq their secondary monitor?


  • David
    David Apr 21, 2022

    None of the above worked for me, but this is how I fixed it. Basically you click with your actual pen, and then click 'Display Toggle'. Then it'll work fine and with the correct monitor (e.g. the Cintiq).

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  • Posted on Feb 18, 2009
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Under the calibrate tab in the wacom tablet properties window there is a drop down window with a list of monitors. Change that to the Cintiq

  • 5 more comments 
  • Anonymous Jan 14, 2013

    You helped so much! Thank you! :) (It was at least my problem. xD )

  • Meika San
    Meika San May 11, 2014

    Uh, I love you! THank you so much!

  • slick badger
    slick badger Dec 28, 2015

    +1 Thanks, worked like a charm:)

  • Christine Kerrick
    Christine Kerrick Apr 03, 2017

    You so rock. THANK YOU!

  • Chris Phillips
    Chris Phillips Apr 04, 2017

    Cintiq is not listed as a monitor for me...

  • Blaxx
    Blaxx Nov 22, 2018

    THANK YOU

  • Hali Moran
    Hali Moran Aug 31, 2019

    That's already listed there for me. Everything was working fine and it suddenly stopped working but all settings are the same.

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  • Posted on Jan 27, 2009
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If I'm reading you right it sounds like a calibration problem. This also happens to me from time to time. I found that recalibrating the pen/tablet (via Wacom tablet properties in the Control Panel) resolves the issue.

  • andimassey Sep 12, 2011

    go into wacom tablet propeties in control panel, and select mapping. select the screen you want the pen to point to. this happened to me when i moved my pc and changed the usbs around.

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  • Posted on Nov 26, 2014
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Just happened to me too --- but the solution that worked for me is:

1 Open Wacom Tablet Properties
2 In the tool row, select "Grip Pen"
3 Open the "Calibrate" tab
4 Change monitor from whatever it is currently (prob. Cintiq) to the other option... THEN CHANGE IT BACK. The toggling of monitors in this tab seemed to kick the Cintiq to being the monitor that responded to pen input.

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  • Wade Wilson
    Wade Wilson Jan 23, 2017

    I signed up for this site just because you literally stopped my panic attack I was having. I did everything else, including switching to ever monitro and nothing worked, but I never switched it right back to cintiq.

    I was ready to start breaking things. You saved my things sir. Tank you.

  • Scott Mills
    Scott Mills Nov 25, 2019

    Also signed up just to say thank you, and upvote <3

  • Anonymous Jun 26, 2020

    This sounds like a good solution. However, this "pen controls the wrong screen" problem occurs randomly with my Cintiq. It's a brand new Cintiq Pro 24 Creative Pen Display, plugged into a MacBook Pro (Retina, 15-inch, Mid 2015) running OSX El Capitan version 10.11.6.
    In System Preferences>Wacom Tablet>Grip Pen: the drop down menu only shows "Cintiq Pro" with no other monitor options (see attached screenshot).
    When I click "calibrate", the calibration screen (with the target) pops up ON MY LAPTOP rather than on the Cintiq.
    This is super weird.
    I've noticed one solution: when I physically shut my laptop it makes the Cintiq my primary screen. Then when open my laptop again, my pen's cursor appears on my Cintiq again, and I am good to go.

    But why does this problem even occur in the first place? Does anyone have a solution?

    I should note that sometimes the pen randomly starts controlling BOTH MY CINTIQ AND LAPTOP, so that when I swipe the pen over my Cintiq, about halfway through the screen the cursor suddenly appears on the laptop screen.

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  • Posted on Feb 23, 2010
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On my imac screen under preferences/display-if I click mirror images it allows me to work on both surfaces but it then turns the color all whacked in my cintiq monitor and when I try to calibrate it -nothing happens.Any suggestions?

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  • Posted on Sep 27, 2013
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You pretty much want these settings on a mac, if its not set to vga2 thats why its doing it.
Duel Monitor Cintiq Problem... pen affecting wrong - 1fa84146-3a0e-4a49-924d-5bea40ed6cb5.png

  • Barry Tate
    Barry Tate Oct 11, 2014

    yes this just fixed mine! Thank you! Under the monitor drop down, it showed my macbook "LCD screen". Just selected the cintiq instead and all good

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  • Posted on Apr 21, 2022
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None of the above worked for me, but this is how I fixed it. Basically you click with your actual pen, and then click 'Display Toggle'. Then it'll work fine and with the correct monitor (e.g. the Cintiq).

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  • Posted on Sep 24, 2014
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Hi all,

I'm having the same issue. No matter what settings I have (I've tried all of the above suggested), my pen affects my desktop display instead of my cintiq, and exclusively. It won't even track to the extended side that my cintiq is set for, even though the desktop shows up on it.

Help?

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  • Posted on Jul 15, 2013
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Right click on your desktop, choose 'Display'
Change 'Display' to your cintiq from the drop down.
Then turn on the checkbox for 'Make this my main display'.
It's happened to me twice and both times this has fixed it :)

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