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Anonymous Posted on Nov 03, 2017

Door doesn't unlock, won't start a program

Switched on the machine, set it to the program I wanted, shut door after loading the machine and pressed start, nothing happened, but door now in locked position and will not unlock, pressing start does nothing, I can still press other buttons as if I am still setting the machine up but the door locked already (and the door led is on).

  • Anonymous Jan 05, 2013

    I tried to open the door (without switching on the machine) yesterday morning and it worked. Don't know why it started behaving randomly but it appears to be working again now. Thanks for your comments, and if I can take the phone number below and use it if there's a problem again, that would be really helpful.

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1 Answer

ian mcfie

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  • Expert 147 Answers
  • Posted on Nov 03, 2017
ian mcfie
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It might just need an update,if not the main board could be going to fail hope not ,not cheep

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Anonymous

  • Posted on Jul 17, 2007

SOURCE: starts and then ends after about 1 min without doing anything

wire off the circulating pump or faulty door switch if you gis a bell on 01132570737 we can go through it with u we do a lot of work with zanussi washers and are willing to help

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Anonymous

  • 236 Answers
  • Posted on Jan 20, 2008

SOURCE: Door won't open and no error lights

sounds like the door interlock is manfunctioning.

Anonymous

  • 1 Answer
  • Posted on Nov 18, 2008

SOURCE: Machine won't start and clicks if turned on with door open

 
Ok, this is the fix:


No payload. Close the door. Press off, then press on. Then enter a program starting by selecting the fabric and the others as usual. Do not press start, instead press the slip button to advance the programme to the very last phase, ie drain and empty. Then press start. It will perform this operation with no load and pump out the “no water”. This part takes 5 minutes. After the 5 mins the programme will end and the machine will beep annoyingly, but the computer will be reset and you can clear the program and use the machine as normal.


Why?


I had the same problem. The stupid computer inside remembers the program whilst it’s off and unplugged. What has happened is you accidently pressed start and start again to pause it in very quick succession. This confuses the computer and it thinks that a program is in progress. This is why it wants to close the door. There is no problem with the latch (unless it is a separate problem). You have to let it play out a program to reset it, which is why you can play the very last “drain” segment.


Question.


Presumably there’s a way to reset the computer either by a secret button combo or shorting out two pins from the computer box. I don’t know. If someone knows this please tell me.


Good Luck!


 

Anonymous

  • 106 Answers
  • Posted on Feb 28, 2009

SOURCE: zanussi aquacycle 1000 start pause button

Try some WD40 on the door lock on machine (not on the door) & open and close a few times. Of course the mains plug should be off the wall socket.

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Thank you for using Fixya, and have a nice day.
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Hi from retired Englishman in SW France,

Sorry but if it is not 'lock'ing there is likely to be a problem with either the door solenoid/lock or the 'door closed' sensor requiring a service engineer's attention I suggest ;-0(

If this has assisted and/or clarified the situation for you please consider a 4 thumbs up on our rating.
Thanks and good luck!
John C
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