I have a series 2000 Zyxel modem and have recetly upgraded to ADSL2+ on TPG, with VOIP. I have been given a set of instuctions to hook up a phone to use VOIP but the first step is gettin into into http://192.168.1.1 and all I get is the google list of searches, mostly from other people who couldnt get in either. I wonder if you could help please
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ask telstra to unlock it as you have bought it under a contract which you have payed for. If they refuse lodge a complaint with the telecomunications ombudsman until they do
Please make sure that you're credentials are correct and properly configure in your VoIP box. Forward UDP ports used for VoIP. This would be the basic steps to ensure you get proper dial tone from your Intenet Telephne Service Provider.
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Hi sorry about the chat session the other day, i was not able to see your chat message so I end the session, but to help you with your concern, since internet is already working, then the problem here is the VoIP settings on your modem (since you said it has phone ports on the modem), usually resetting the modem wont change the VoIP (Voice over IP) settings. It would be better if you ask you VoIP provider to check if the modem's VoIP settings is setup correctly. If yes, and you have internet with the modem then upgrading the firmware may help.
If you dont have a VoIP provider then you need to get one in order for the phone line to work.
If you already have one, then contact them so they can configure the VoIP settings on that modem.Get your money's worth with their service
No because the VOIP need to be loged in first. if you have the voip first then the wireless router and you turned off the router dchp section part of the wireless modem then perhaps it will work, plus you need a voip account.
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