When i connect the dsl cable to it the dsl light starts flashing green then red

Do you have an Internet service provider (ISP), like AT&T or Verizon (if you live in the US) ? Usually, your ISP will give you a modem/router (cable or DSL) for free when you sign up with them for Internet service.

Cables connection might loosen up. Check cables that runs from the wall jack going into your modem, make sure all cables are tightly plugged in. Also, check indicator light on your device. If DSL light is RED, OFF, flashing red, flashing green. there might be trouble with your Internet provider. DSL light indicator MUST be always on STEADY GREEN. If you see that the DSL light is not on STEADY GREEN status call your Internet service provider.

Hi...
The DSL light if it flashes in green, then it says it is trying to establish a connection with ISP...
Changes to red says "failed to establish the connection"...

The DSL light usually flashes green if there is a lot of noise in your telephone line...so it is also advised to do a line test for your connection...

--->> Recycling the Modem is a good thing, definitely you will be getting a good answer from some tech...

The problem is probably not your modem. The dsl or cable service is possibly out. DId you call your service rep for help? I would start there.

When the DSL light turns red it indicates that the modem has no internet signal.
So please check if the cables are connected properly
Also ensure that there is a proper signal to your premises without any interference
This is called intermittent connection
If the DSL light turns red it indicates that there is a problem with the cables connected or the DSL line
Please check your DSL connection with ISP

There is on another reason that the modem might have gone bad.
If all the above steps are executed and if this issue still persists replace the modem

Does the DSL light come on at all when the modem is powered up?? If not, then it looks like the modem is bad.

When the modem is first powered on, all of the lights should come on and then go off after a few seconds. The power light should then begin to blink while the modem does a self test. Once that is done, the DSL light should come on and begin to flash red. If it senses a DSL connection, it will change to flash green until it has established a DSL connection. If it does not detect a DSL connection, it will continue to flash red. If the light does not flash at all or if the power light continues to flash after a minute or so, then the modem is most likely bad.

Let me know if you need more help. :)

Hey try this one, if doesn't work let me know. First you have to powercyle your modem - meaning turn it off for 10 to 25 seconds then power it up again. Then check status of the modem lights. It should all be in solid green. Else you have to check if cables are properly connected - Data cable (green cable) one end connected to the filter with labeled "DSL/PHN" or the one with monitor engraved, then other end connected to the green port on the back of your modem. Then check also connection of filter to walljack. After which check status of the lights. If still not all in solid green. Check devices near to your modem, these might be the reason for interference of DSL signal. Electronic such as monitors, speakers... must be 2-3 feet away from your modem. Check modem lights. If all in green, test connection. Also there should only be one phone jack connected to your DSL phone line.

Whenever your dsl light on the 2wire modem turns red,it only means that there is a problem with the dsl connection to the modem. Here are some ways on how you can isolate the problem

1. check if your modem is properly connected to the phone jack by unplugging and replugging you phone cable
2. try to reboot the modem
3. if still getting the same lights, contact your ISP

hi,there are a lot of possibilities y ur dsl light wont stop flashing red, 1.could be hardware failure,2.defective lead light for dsl,3.or line issue on the network...i strongly recommend that you contact your isp or att provider so that test would be done by their tech support,...basically you have checkd all inside wirings n as you have said you even tested the nid already...have you tried changing the dsl cable or phone cable? have you tried using another modem? were you using a filter for your dsl? you have to consider also other emi/rfi or electronic interference....but most probably you might try upgrading your modem n see if your gonna get a steady dsl light...the ethernet plugs has no effect on the dsl light...its just the cable connection or line issue or defective modem...i hope this will help, pls feel free to ask if you need further astnce...

Hi. I will not repeat the check the phone line and resetting comments as it's now redundant.

I always have a spare modem as a line tester.

I've seen several 2700HG-B 2wire modem/routers burn out and every single time it's the DSL signal or modem portion that is burnt out. Even if you have two or three phone line surge protectors these 2700s are prone to shorting out unless you have a direct signal splitter DSL setup.

Here are a few things you can try to confirm if the 2700 is no longer functional on the DSL signal light problem.

#1: Turn on (plug in) your 2700 without the phone line plugged in and wait. If the DSL starts flashing red then there is a hardware problem in the modem/router.

#2: Plug the phone line into the 2700 while the dsl light is flashing red. It might take about 3 seconds however it should start to flash green and let it flash for about (usually) three minutes. If it turns red then the 2700 is indeed damaged.

#3: If you can enter into your modem using the http://2wire... and check the connection status. The first two status lines should read attempting to connect and no connection.