My Epson Artisan 810 repeatedly would give me the printer error message with the only option to turn off the unit and turn it on again. Over and over it would give me the printer error message. With the unit off, I opened the cover (like you would to replace the ink cartridges) and forced the CD tray all the way out like you are about to load a CD for printing, closed the cover, then started the unit up again. For me that did the trick. It went through it's normal 60 seconds or so of set-up, then worked fine ever since. Not sure if this will work for you, but it worked for me.
SOURCE: Everytime I turn my printer
when I turn my printer on (Epson Artisan 700 series printer) it waits for about 5 to 7 seconds and then displays a message that says "A scanner
error has occured. Please see your documentation". Then all the lights
start flashing, And then I cant do anything, but turn the
printer off.
I have turned it off and unplugged it and tryed again always same result.
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SOURCE: I have an epson artisan 710 which displays the
I just had the same issue but with the 810, which is basically the same. What I had done before that happened was turn on the "Automatic Head Maintenance", then after turning on the printer again the next time the error happened always a few seconds after it started...really frustrating.
The solution was turning off the "Automatic Head Maintenance". Do this as soon as you have access to the menu, because after a few seconds it will show the error and the touch menu will not work anymore. So as soon as the touch menu shows press Setup > Maintenance >Automatic Head Maintenance and turn it off.
Please reply and let me know if it works.
SOURCE: Epson 800 Artisan printer was
I cant take credit for this fix, but it worked on my Artisan 800 with the same error. My error occurred right after a paper jam where i had a tough time removing the paper.
"Open the printer. See a 1/4" grey plastic band that is attached to the
print head. This is the CR (carriage return) guide that tells the print
head exactly where it is. During a paper jam it is sometimes pulled out
of the slit on the head carrier that it has to be in to tell the print
head where it is on the carriage. Pull the print head out about half
way, and with a flashlight look behind the head carrier. You will see a
small plastic u-shaped piece. Make sure the CR ribbon is INSIDE the
slit, or u-shaped device. When this happens you will usually hear the
print head hitting the side of the printer twice while it tries to
determine its position. Be very careful not to damage the ribbon. It
will slip back into the slot quite easily"
My print head didnt want to pull out, so i took a small inspection mirror and had a look behind the print head. Sure enough the ribbon was outside of the sensor. I easily pushed down on the ribbon gently with my finger and pulled it towards me just a little bit and it popped back up into the slot. Closed the printer up and no more message.
Hope this helps some other poor soul.
I’m happy to assist further over the phone at https://www.6ya.com/expert/larry_0800578514b4ccdb
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