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My leapster screen is completely blank and shows nothing

My daughter just got her toy for Christmas and used it for less than an hour, when all of a sudden her screen went blank. We turned it off & on, took the batteries out & have had no luck. We are unable to reset the game because we can't see anything on the screen. The system is brand new, how do we fix it. We bought it online, can u help.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
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Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

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SOURCE: Leapster screen not working

Apparantly, the Leapster screen issue is a common problem. While this suggestion is not ethical and since my game was near perfect condition, I went to Wal-Mart and bought a new one of the same color and then returned the broken one.

Posted on Jun 21, 2008

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  • 2 Answers

SOURCE: Leapster touch screen won't work.

Press the ? button and hold it while turning unit on.
Press the "a" button to select touch calibration
Press each + with the stylus
Restart machine

Posted on May 22, 2009

  • 1 Answer

SOURCE: Leapster 2 will shut off right after the "important" screen

Are you using it with a game? Will it stay on if NO game cartridge is in & are U able to access & play Pre-installed games?

If so, it may be the cartridge is DIRTY. I discovered this with our Leapster 2. What works for us is getting a Q-TIP & RUBBING ALCOHOL, you want to saturate Q-tip with the rubbing alcohol & clean the CARTRIDGE (NOT the Hand held ).

You want to clean the computer chip @ the bottom by inserting Alcohol soaked Q-tip on each side of contact strip (the part that inserts into the hand held) & with the dry end of Q-tip go over it again, for more cleaning & to wipe up any EXCESS Alcohol. REPEAT this process until Q-TIP comes back CLEAN.

I was really surprised @ ALL the BLACK grime that came off cartridge.

I hope this helps.

Good Luck.

-The Johnson Family :-)

Posted on Jun 18, 2009

damneddle
  • 1607 Answers

SOURCE: Hello. My daughter's Leapster

Have you tried putting new batteries? If yes and still has no sound then look for the warranty and bring it back to the store where you bought it so they can repair it for free.

Posted on May 15, 2011

  • 18 Answers

SOURCE: I turn on my daughter's

You have to make sure that your Cartridges is clean. Try to vacum of blow both of the cartridge hole and also the place where you put the cartridge, Sometime very small tiny dirt will makes that the cartridge cannot be recognise by the console.

Instead of 1 starter game and a few demo game that you get from Leapfrog Connect, you can also get more downloadable games for your Leapster 2. You can get it here:
leapster-2.blogspot.com

Posted on Jun 29, 2011

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1 Answer

Touch screen not working


I had the same problem with my daughter's LEAPSTER 2 handset - it was not responding to the stylus. Hopefully the following solves your problem.http://leapfrog.custhelp.com/app/answers/detail/a_id/1736

Feb 09, 2012 | Leapster 2

1 Answer

I turn on my daughter's Leapster 2. I sign in. I click "Cartridge Game". The screen goes black & then It goes back to the "Leapster 2" screen, followed by the "if you...


You have to make sure that your Cartridges is clean. Try to vacum of blow both of the cartridge hole and also the place where you put the cartridge, Sometime very small tiny dirt will makes that the cartridge cannot be recognise by the console.

Instead of 1 starter game and a few demo game that you get from Leapfrog Connect, you can also get more downloadable games for your Leapster 2. You can get it here:
leapster-2.blogspot.com

Jun 08, 2011 | LeapFrog Leapster 2 Learning System

1 Answer

Hello. My daughter's Leapster 2 sound has stopped working. She has only had it brand new since Christmas. Can it be fixed?


Have you tried putting new batteries? If yes and still has no sound then look for the warranty and bring it back to the store where you bought it so they can repair it for free.

May 15, 2011 | LeapFrog Leapster 2 Learning System

1 Answer

Leapster 2 screen not working


Hi
This is a common problem for Leapster. The company has a repair program. Charges depend on warranty.

May 11, 2010 | Leapster Learning System

1 Answer

The touch screen on my Daughters Leapster 2 has stopped working. What can I do about it. The Leapster is 16 months old


Hello

You might want to call this number call 1-800-701-5327. to get technical support for your leapster.


Thank you

May 02, 2010 | LeapFrog Leapster 2 Learning System

2 Answers

Leapster 2 screen not working


the screen maybe dirty try turing it off and cleaning it with a rag

Mar 18, 2010 | Leapster Learning System

2 Answers

My Leapster 2 comes on, shows the name on screen & ask to touch my name w/ the pen; however when I touch the name, nothing happens. It keeps asking to touch a name or "guest".


Answer
I had the same problem and here is the answer I found at leapfrog.com which fixed my daughter’s disney princess leapster 2’s problem. Good luck!
If your Leapster2 does not respond to the stylus pen, it needs to be calibrated. Calibrating the Leapster2 is easy:
1) Ensure that a cartridge is not inserted
2) Hold down the Hint (?) button while turning the unit on. Continue to hold the Hint button down until the LEAPSTER menu appears.
3) When the LEAPSTER menu screen appears, press the A button
4) Touch each of the crosshairs that appear with the stylus
5) Restart unit

Jul 28, 2009 | LeapFrog Leapster 2 Learning System

1 Answer

Hi my daughter's leapster screen is not


THE SENSOR IS BAD ,TAKE IT BACK TO STORE AND ASK FOR ANOTHER ONE,IF BOUGHT AT WAL-MART AND THEY GIVE U PROBLEM TELL THEM U R GOIN TO CALL 1 800 WAL MART THEN DO IT WHILE IN STORE THEY WILL MAKE THEM EXCHANGE IT

Jul 14, 2009 | LeapFrog Leapster 2 Learning System

2 Answers

Won't turn on.


call customer service 800-701-5327 they might be willing to replace it even after warranty has expired.

Dec 11, 2008 | Leapster Learning System

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