Xerox Phaser 6100/BD Laser Printer Logo
Mohamed Shafeeq Posted on Jun 20, 2007
Answered by a Fixya Expert

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Xerox Phaser 6100- Error message - "Fuser Error Low Temprature"

Getting error "Fuser Error Low Temprature" and printer not working for a week.

  • 5 more comments 
  • JRNyman Jan 05, 2008

    IT IS NOT THE FUSER UNIT. IT IS IN THE WIRING HARNESS THAT CONNECTS THE FUSER TO THE PRINTER. REPLACING THE FUSER UNIT MIGHT, JUST FROM LUCK IN THE WAY THE CONNECTIONS MATE, FIX IT BUT NOT NECESSARILY.

  • Anonymous Apr 08, 2008

    I have a new Fuser, 110 V; Phaser 6100. It's properly installed and the "Fuser Error Low Temperature" problem still exists. Do you have another solution?

    Just as soon as the Ready light comes on, the message light comes on with "Fuser Error Low Temperature". I haven't been able to reset the new Fuser.

    Please help!!

  • rufo_sanchez May 15, 2009

    Fuser Error Lowe Temperature

  • Anonymous Mar 27, 2014

    the printer shows error 010-397. Fuser stays cold. Printer does not work.

  • Anonymous Mar 28, 2014

    HP5200 is not working properly with a massage 'fuser error'. I turn off the printer and turn it back on. but the problem is not solved. pls help me

  • Clycly
    Clycly May 15, 2014

    ther is a thermostat behind the fuser: keep off the plastic (one screw) and then verify the thermostat (2 screw to keep it off: then verify if it is well in short circuit, and screw it again: I manadge to run it again!)

  • Clycly
    Clycly May 15, 2014

    I've just sold this problem: 2 fuser: one is printing the other not! why? the two are in perfet state of work: I test them individualy on AC power heating was there! I finaly invert piece to piece: I've found! the thermostat on the oposite side of the label, was exchange and then the 2 fusers work! So unscrew the litle cover, 1 screw, unscrew the thermostat, verify it if it is well in short-circuit, and then just replace it and screw well: It works for mine!

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john archer

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  • Posted on Jun 21, 2007
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Time to replace the fuser assembly.

  • john archer Jun 26, 2007

    Did you replace your fuser assembly? If this did not fix your problem let me know.

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  • Posted on Dec 03, 2007
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Try this before replacing the fuser.
You do have to reset a new fuser also.
Reset Fuser Life

  1. Using the control panel buttons scroll to Maintenance, press OK.
  2. Scroll to Check Others, press OK.
  3. Scroll to Fuser, press Reset.

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  • Posted on May 15, 2014
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I've just sold this problem: 2 fuser: one is printing the other not! why? the two are in perfet state of work: I test them individualy on AC: power heating was there! I finaly invert piece to piece: I've found! the thermostat on the oposite side of the label, was exchange and then the 2 fusers work! So unscrew the litle cover, 1 screw, unscrew the thermostat (2screw), verify it if it is well in short-circuit, and then just replace it and screw well and stronger: It works for my two fuser! (technicaly speaking, I think that the resistance of the 2 light and the two thermostat must be below a certain limit to alows the printer to work)

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You will have to replace the fuser. Call 1-800-835-6100 and follow the prompts to purchase parts. It isnt real expensive. Just make sure you still don't have some warranty left on the parts.
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Xerox Phaser 6100 Fuser Error

Try this,

Reset Fuser Life
  1. Using the control panel buttons scroll to Maintenance, press OK.
  2. Scroll to Check Others, press OK.
  3. Scroll to Fuser, press Reset
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