RIGHT CLICK MY COMPUTER
PROPERTIES
HARDWARE
THEN DEVICE
Scroll down till you get to your audio driver you can enable or update driver from them
let me know if this helped
It sounds like your laptop is missing an audio driver. the easy way to try to fix this is by using windows update - a lot of times, device drivers will be included in these updates and will save you the trouble of finding them.
if that doesn't work, go to your manufacturer's web site and find your computer's model in the drivers and downloads section. then, find the audio driver listed for your model in the list and download and install it.
that should fix your problem
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