Question about NorStar T7316E Corded Phone

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How can I activate feature 981 - NorStar T7316E Corded Phone

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  • 277 Answers

Press FEATURE (above the HOLD key on old sets or the Nortel Symbol on the new sets)
Then press 981 on the dial pad.

If states "Inactive when done then your voice mail system is down or the feature code was changed, either way if you do have voice mail then call your tech in to check the system right away.

Posted on Dec 19, 2012

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SOURCE: Feature 981 is displayed as an inactive feature and not available

Try powering off the voicemail system and and then power it on again. I've had it happen many times that after a power failure they just don't boot up correctly.

Posted on Jul 30, 2009

consultel1
  • 860 Answers

SOURCE: I have M7310 phones with the complete system I can

If none of the voice mail feature codes work (feature 980-989) then the voice mail system is either not working or isn't recognized by the telephone system.Go to your communications closet and check to see if theres a power light on in the voicemail.If not then you might want to call in your tele system service provider.

Posted on Jan 15, 2010

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2 Answers

Messaging is inactive on all lines after push functions button and enter 981


Hi. Inactive feature often means that there's a problem with your connection to the call pilot. Do you have lights on your call pilot? Did you assign a mailbox to the extension you're working on? Did you remember to connect the call pilot to a station port?

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Where is feature 981 on nortel phone


it is within the system. if you don't have a key there or mailbox key, you can program one ....press feature *3, then press the key and dial featue 981.

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Need to know how to retrieve voice mail on Nortel M7310 telephone.


Feature 981. Then enter password, default is 0000.
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I'm locked out of the voicemail feature and I can't find a way of activating a new password to pick up messages. It's a Nortel T7208 system. Has anyone any ideas?


Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.


Feature 985 will show you the extension of the phone you are using.

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F 981


If none of your voicemail feature codes(f980-f989) are active, then that means that the system doesn't recognize any nortel voicemail on the system.Which means that a) your system has a non-nortel voicemail system attached to it, b) theres no voicemail attached to the system at all or c) the voicemail is no longer functioning.

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Hit MBX. Displays Incoming Only. Does not let me get messages.


Sounds like a DID line button has taken place of your mailbox button. You can access your viocemail by pressing feature 981. You can program a MBX button by pressing feature *3, press the button you want to be tha new MBX button, and entering feature 981.

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I have M7310 phones with the complete system I can not seem to be able to activate our mail box system, we tried entering f:981 and F:983 however it says feature inactive


If none of the voice mail feature codes work (feature 980-989) then the voice mail system is either not working or isn't recognized by the telephone system.Go to your communications closet and check to see if theres a power light on in the voicemail.If not then you might want to call in your tele system service provider.

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Mbox Locked - Feature 981


Feature 985 is used for resetting the administrator password.To reset a subscriber mailbox press feature 983, enter in log (default 1020000), on the 3 soft keys bolow the the screen press mbox,chng, enter extension number of the locked mailbox, press reset at the reset password prompt.press rls key

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2 Answers

Feature 981 is displayed as an inactive feature and not available


Try powering off the voicemail system and and then power it on again. I've had it happen many times that after a power failure they just don't boot up correctly.

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