KitchenAid Artisan Series 5 qt. Stand Mixer - Blue Willow Logo
Sookie Driscoll Posted on Dec 18, 2012
Answered by a Fixya Expert

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My KitchenAid mixer won't turn on

Hi, I went through all the steps you mentioned in your Dec 2,2009 posted answer but it's still unresponsive. How do I check the power cord? Also, when I first discovered the problem I put it in my mud room (which gets very cold). When I plugged it in to try it before I took it apart it came on for a little bit & with very little power. Then it died again. Please help. Thank you.

1 Answer

Ross Keen

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  • KitchenAid Master 1,365 Answers
  • Posted on Dec 01, 2013
Ross Keen
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Joined: Jun 20, 2007
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Sounds like the carbon brushes under the black side caps or failing that a broken wire.

5 Related Answers

Anonymous

  • 640 Answers
  • Posted on Aug 01, 2007

SOURCE: Disassembling the mixer

does the plug run through the base or the back of the unit?

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Anonymous

  • 1 Answer
  • Posted on Dec 07, 2008

SOURCE: My KitchenAid Mixer won't turn on

Check your Brushes  or bushings or whatever there called ) those little black things on the side of your mixer above the speed selector and the up/down switch) Check to see if they have started to wear down then i recommend taking it in for service. Good Luck!

Anonymous

  • 2 Answers
  • Posted on Feb 09, 2009

SOURCE: Power On Problem

if you remove the top you will find a tiny fuse wrapped in a black band on the left side from the back. It connects two white wires which power the top-side motor brush. Most likely this needs to be replaced. You can check by bypassing it with roach clips or a copper wire. Unplug the machine first and be careful!

Anonymous

  • 4 Answers
  • Posted on Feb 20, 2009

SOURCE: Power On Problem

Check to see if the contact points on the control board are working. Adjust the screws at the top of the control board until the contacts make contact. That should fix your problem.

co7196

Ned C Cook

  • 3433 Answers
  • Posted on Oct 28, 2009

SOURCE: took brushes out to check and cannot get

Look at the brush from the side.. The surface that rides on the armature is curved> One leg is longer than the other leg. The long leg is the trailing and the short is the leading edge. Looking at the cooper end of the motor you can tell which way the motor rotates by the traces the brushes make. The leading edge will be on the clean side and the trailing edge is the side that is smeared black.on tthe copper. The long leg of the curve on each brush goes on the smearch side of those copper bars the brush rides on. Both brushes. Looking in the hole of the brush holders you will see what I mean. When you put the brushes in, you must make sure they are up against the copper and the springs are holding them down evenly.. You can lift the brush carefully and let it go to make sure it is working freely. Now, see if you can put an attachment on and turn it by hand. I'm not sure you will be able to so don't bend anything or hurt yourself.. Put the brush caps back on, remove the attachment and plug the mixer in.. Attachments off, fingers clear, turn it on. Does it run? If not, tap the mixer on its side with your hand.. Make sure the switch is on high. Tap it several times if need be. This is to straighten up the brushes to where the springs want them. When the motor starts turning, slight taps help. Keep it going until it picks up speed and let run for five minutes to seat the brushes. Let me know if it still won't run. I'll be watching for a comment from you.

Testimonial: "thanks so much, next time if it works, i won't try to fix it!!!!!!!!! thanks very much"

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Download a Copy of the Kitchenaid Service manual.

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

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Download a Copy of the Kitchenaid Service manual.

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

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