SOURCE: T7316e Nortel Meridian Norstar Telephone MANUAL
Not too sure what type of manual you are looking for, but here is a useful link to have for a Norstar system information.
http://www.alphatelecom.ca/meridian_norstar_manuals.htm
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To access voicemail or when calling a company and they ask you to press 1 etc. The keypad does not emit the tone required.
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