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JHaaaa Posted on Mar 15, 2017

Sansa got a virus from computer?

So, I used Mp3Rocket to get music to load my player with--I know, I know, but hear me out--and at first it seemed to work great; my songs were loaded easily and with no bvious problems. Well, after having listened all night (I used to use it as white noise before I got earplugs) suddenly the screen is all black with only a white stripe where the song text should be, and a vertical red stripe that appears when turning the device on or off. Also I can't seem to skip forward or backwards on tracks anymore, though volume and play seems to work. Could this problem be the result of a computer virus somehow transferring to the device by the charging cable, or could it be damage to the screen by laying on it? And how, if at all, can I fix it? Is there a way to determine whether it has a virus or not? Thanks for any help!!!

5 Related Answers

Anonymous

  • 155 Answers
  • Posted on Jul 22, 2007

SOURCE: Skipping songs

We could try formatting the player and after the format has been complete try updating the firmware of the player. Change the settings fo the player to MSC then connect to your computer, open my computer and right-click the player and choose format remove the tick mark on the quick format and after the format has been completed. Unplug the device and go to the sandisk website and download the firmware update and install it and when it ask you to connect the device hook the plyer and perform the update for the player. Note: It may be the songs on the player are not that properly transferred that why it is skipping and also the player might also have had bad sectors that is why we have formatted the player. Hope this helps.

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Anonymous

  • 7 Answers
  • Posted on Aug 10, 2007

SOURCE: skipping tracks

Well you can go to the music folder for you mp3 player (just go to my computer and click on the sansa thing) and then delete off the songs that don't work and add them again.

A

Anonymous

  • Posted on Oct 10, 2007

SOURCE: "BAD TRACK"

You have a corrupt file - bad file...

Corrupt files for sansa -

Plug your player in, in MSC mode.

Right-click on it.

Click "properties"

Click "tools"

Click "Error Checking"

Check both the boxes on the error checking window that pops up, and click start.

After it finishes, check your player to make sure your player is normal.

If that don't work then format = http://www.sandisk.com/Retail/Default.as...

Anonymous

  • 1 Answer
  • Posted on Sep 03, 2008

SOURCE: The screen is turning white when I change song

ive dont that and my screen is still blank
:(

Anonymous

  • 11 Answers
  • Posted on Feb 04, 2009

SOURCE: problem recognizing songs in sansa e260 mp3 player.

From what I'm hearing you don't have a good driver. If you still have the disk use that. If not google it or something. I have a Sansa e260 as well so I would suggest loading the songs on in windows media player rather that windows explorer. If you open Media Player and then go to sync and it does not recognize your device, then you have a bad driver. If not, then start syncing your songs that way.

Hope everything works,

Fixer Guy

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Related Questions:

0helpful
1answer

How do you download music on your sandisk?

i know how to load music to sandisk sansa player.
NOTE: If you're using a MAC, see answer ID 1141

METHOD 1 - Load and sync music files using Windows Media Player
METHOD 2 - Copy & paste or drag & drop music files to the player through "My Computer".
1. Connect the Sansa player to the computer.
2. Double-click My Computer.
3. Locate and select the music file(s) to be copied to your Sansa player .

NOTE: You can select multiple files by holding the CTRL key down while clicking files. You can also select all the files on that particular folder by holding CTRL key then pressing A.

4. On your keyboard, hold the CTRL key then press C to copy.
5. Under My Computer, double-click the Sansa player.
NOTE: If the Sansa player is connected in MSC mode, you will see something similar to the image below:
id100-1.gif

If connected in MTP mode, you will see something similar to this:
id100-2.gif


6. Locate the Music folder and double-click to open.
NOTE: In MTP mode, you may need to double click on Internal Memory to get to the MUSIC folder.
id100-3.gif

7. Hold down the CTRL key on the keyboard then press V to paste the music files.



If you want to enjoy more music and video on Sansa Media Player, you can try this guide.


3helpful
1answer

How do i get music on to my sansa clip+?

Loading Music
You can transfer music from your computer to the Sansa® MP3 player using the drag-and-drop method or using music management software like Windows Media Player.
Drag and Drop (Windows)
Follow these steps to drag-and-drop music to your Sansa® Clip+ MP3 player:
1.
Connect your Sansa® Clip+ player to your PC.
2.
Select Open device to view files using Windows Explorer on initial connection or by going to My Computer.
3.
Double-click on the Sansa Clip+ MP3 player.
4.
Double-click on Internal Memory.
5.
Double-click on the Music folder.
6.
Drag and drop music files from your computer to the Sansa® MP3 player’s Music folder.
You can also drag and drop files to a microSD™ card inside your player by going to My Computer > Sansa Clip+ > External uSD Card.
0helpful
1answer

Ghostly Music Folder

Hello,

virus is what is causing the problem.

There is either a virus on your PC or on the player.

To figure this out, test the player with another PC and see what the out come would be.

Which ever is responsible for the virus, use an anti virus to remove the virus.

All the best.
0helpful
1answer

Virus on mp3 player

PEOPLE - Stop using the freaking WMP any #, it's a 'wimp' alright...
Just REFORMAT YOUR SANSADISK/CLIP PLAYER THEN RELOAD IT USING SIMPLE DRAG AND DROP TECHNIQUE, IT'S INTUITIVE - DON'T MAKE IT HARDER THAN IT IS, IT'S JUST A LITTLE TINY COMPUTER; BEST OF ALL IT DOESN'T EVEN HAVE WINDOWS OS IN IT!!
0helpful
1answer

Synchronize to continue your music subscription I got my mp3 player for christmas and was using Rhapsodys free 30 day trial . I down loaded several songs . Now I have this message and I cant hear my...

(to clear or 'erase' skip to format -below)
1ST: Just try to 'reset' by holding down the main center button AND pushing UP on the lock/off-on button, for about 8-9 seconds,
It will then 'refresh' the database, shouldn't lose anything,
OR:
Most other problems can be fixed ultimately by the following;
REFORMAT the SansaDisk Clip by finding it in My Computer and right click then just 'format' the thing. THEN drag and drop new music into it (or books), DRAG and DROP, you apparently erase the thing with a 'FORMAT' ....BUT - it's .sys files remain and it is like new {as in empty}
This usually fixes almost anything, should even erase a virus (I'm guessing) but shouldn't hurt it.
Good Luck!

-simple 'drag and drop' from my MUSIC folder seems to work just fine for me...
0helpful
2answers

Cant download music

The songs need to be formatted for a sansa. Use Windows Media Player 11. Don't use Rhapsody, too many problems.
Load a CD into your computer, on the Toolbar of WMP11 click rip, After all songs are ripped, hook up your Sansa to the computer via USB cable, Click Sync. WMP11 will not only sync the sansa it will sync the micro card also. You have your choice where you want to put the music. Drag and drop the music in the box to the left where you synced your sansa and at the bottom of the box click Sync. All music will be synced to your sansa or card which ever one you chose. Understand, when the sansa starts up, the card syncs with the sansa, you don't have to do anything. Try this and let me know how it works.
1helpful
1answer

I don't know how to load music from the internet to my new mp3

the best way for that is to read your manual.

MINIMUM SYSTEM REQUIREMENTS
Windows XP SP1
Windows Media Player 10
Intel1.gif Pentium class PC or higher
CD-ROM drive
USB 2.0 port required for hi-speed transfer
CONNECTING AND TRANSFERRING
Connect to your Computer
1. Connect the small USB Cable Connector to the USB port on your computer, and then plug the larger
Cable Dock Connector in to your Sansa c200 port.
2. Once connected to computer, it should be detected by the operating system automatically and is
shown as an additional drive called “Sansa c200”.
SANSA MEDIA CONVERTER
You will need to use Sansa Media Converter to transfer photos to your Sansa c200. Insert your SanDisk
CD and select Sansa Media Converter to install it to your PC. Then you can load your personal photos
onto your Sansa c200 by using Sansa Media Converter.

TRANSFER MUSIC
To transfer music to your Sansa c200:
1. Connect Sansa c200 to the computer.
2. Drag and drop files from your computer to Sansa c200 by using a variety of music software
programs to transfer/synchronize your files.
3. In MTP mode as long as the files are WMA or MP3, they can be dragged into the Media folder.
Otherwise, they can be dragged into the Data1.gif folder (these files will not appear on the player).
4. In MSC mode, files/folders can be dragged/copied to the device.
0helpful
1answer

Music on sansa c200 series

Try using winamp, when it loads up for the first time it will ask you where the music is located on your computer... if you don't know where it is point it to my documents.

Once all your music is appearing just highlight the songs you want to transfer, right click, and from the popup menu select "Send to ->", then select your player

Sandisk provides "how-to" videos for everything Sansa related

http://www.sandisk.com/Retail/Default.aspx?CatID=1468
3helpful
4answers

Sansa won't charge or load.

Plug it into the computer (the cord you would use to charge it and transfer files), and hold down the power button for at least 15 seconds. The Sansa should then begin to turn on and start charging. :)
0helpful
2answers

How Do I take music off my mp3?

Princess, you can remove the songs by going to "my computer" then open the sansa drive and delete files you don't want. If this doesn't work format it by right clicking on the sansa icon and then pick Format. Good luck. Let me know if it helped (and please rate this). Best, D.
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