Hi, there could be three reason for his .
following the instructions below for a external charger
1. the charger cannot see the battery voltage, this could be because a fues on the scooter has blown. the charger socket is damaged.
2. the Batteries never fully charge because they are damaged.
3. the charger itself has a fault.
I believe that scooter has the charge fuse locate on the tiller column,
Follow the instructions below for a built in charger, if that the case check the fuse on the battery leads,
Otherwise in my experience the batteries cannot be fully charged because they have a fault
Rarely is it the inbuilt charger that is faulty.
http://www.pridemobility.com/pdf/Owners_Manuals/INTL_Scooter/uk/UK_Celebrity_XL_om.pdf
Regards
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