I can use the remote to turn on and off and when I put on thermo it goes off after 3-4 seconds. I have changed batteries in remote and in receiver.
Check to make sure your thermostat is set at a temperature that will turn the fireplace "on".
Double-check what your "swing" temp settings are set at, as this may effect how quickly the unit shuts off because it thinks it's too close to the target temperature.
If needed:Skytech's Tech Support number is 1-888-672-8929They are available Monday to Friday, 8am to 5pm EST.
If your remote needs to be replaced, the 3301 is available here:
Skytech 3301 Fireplace Remote
If you are looking to replace it, I would also highly recommend looking at Skytech's new 3301P2 remote. It adds a programmable thermostat, and a much nicer back-lit LCD screen. This unit is available here:
Skytech 3301P2 Fireplace Remote
SOURCE: Skytech 5301 won't go to
Hi, well usually when something like this occurs, it is usually to do with either the Thermostat or the thermistor, sensor.
To rule out any problem with the/a remote, unlikely, check/use the functions on the unit itself... If it still is the same then you should try to troubleshoot the Thermostat & sensor to start with.
Try a reset. disconnect from the mains for a few mins and reconnect, this should clear any bad data that may have been stopping things, again however if still no go, then back to the thermostat and sensor again.
SOURCE: skytech model no. sky-3001 changed batteries in
You have to get the remote and transceiver to talk to each other. Remove all the batteries and wait a couple of minutes
before replaceing them. Place the transceiver in the REMOTE
position, press and hold down the LEARN button, and then
press the MODE button on the remote control. A change in the
beep tone will be heard and you have MARRIED the two devices. Should solve the problem.
SOURCE: I have a Skytech 1001
Rhonda, if you have the On/Off/Flame Height Remote Control ... from what you have described (it's working in reverse) someone has wired it backwards to the control valve. With this particular remote, there is a positive and a negative. Reverse the wires that are connected to the gas control valve (at the control valve. Not on the Black Remote Box) and everything should be fine. If you need more help contact Skytech Technical Service @ 888-672-8929 Monday - Friday. They are great people to work with.
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