LG Nb3520 Nb3520a Sound Bar Audio System With Wireless Subwoofer Logo

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Anonymous Posted on Dec 13, 2012

My sound bar will not connect to my blue ray player

You can hear the TV through the sound bar but when you play a movie on the blue ray it has no sound through the sound bar.

5 Related Answers

Anonymous

  • 10865 Answers
  • Posted on Apr 05, 2009

SOURCE: HDMi cable hooked up, but I get an

you have to go to the input button on the remote and push HDMI

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btille

  • 4 Answers
  • Posted on Jan 07, 2010

SOURCE: connecting Linksys router with BD390 blueray player

I had a similiar problem with my BD390...Saw the SSID but not able to log on. I ended up performing a downgrade of firmware from LG's support page and corrected it. Afterwards upgraded firmware to current levels and works still ok.

Testimonial: "Thanks- i will try that too. At least part of the problem was a weak signal- for some reason the wireless card in the 390 does not work too well"

Anonymous

  • 8546 Answers
  • Posted on Jan 21, 2010

SOURCE: Hey, on my LG Blu-ray I have with surround sound,

You already said the Blu-Ray is working, so let's assume it's ok. Other source(s) don't produce surround so that leaves it (them) orthe one place they all come together - your receiver / theater system. Multichannel sound will only come from properly connected digital sources. Is that the case?

bshldn

Loretta Northcutt

  • 736 Answers
  • Posted on May 06, 2010

SOURCE: blue ray player wont play a new disk says it needs

Software updates have to be done on bluray players whenever the technology in bluray discs themselve is changed. If you call the number for 20th century fox on the back of the bluray a representative there will explain to you what has changed technologically in this bluray that has caused there to be software updates for all of the bluray players. I believe LG can send you a disc so that you can update your player. Give them a call. The bluray players are all manufactured and shipped to the stores. In the meantime if an update is needed and its sitting on the shelf at the store until you buy it, even if you've just bought it an hour ago it will still need to be updated. The stores do not unbox the blu ray players and update them for you. However the Geek squad will update bluray players for customers for a fee.

Anonymous

  • 1 Answer
  • Posted on Oct 01, 2010

SOURCE: I have the LG BD390.

I had the exact same problem with my BD390 and another LG home theater system, both with the current firmware updates. I noticed others have posted this issue on various sites as well. I called LG and the guy I spoke with seems to have been coached pretty well on the scenes where this problem is occuring since he could sight the exact scenes that were giving me the problem. He claimed the blu ray probably isn't exactly 1080i or 1080p and that the player is probably having problems processing the resolution so I should lower it to 720p. This didn't fix the problem and didn't help explain why my blu ray player which plays plenty of other high resolution movies only has a problem with this movie. I think a firmware update is needed to fix the issue but I'm not holding my breath that LG will be proactive in getting that out soon.

Testimonial: "I think your right about the LG person. And maybe they will do a firmware update. So far this is the only movie. DVD of Iron Man II was fine. "

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