Whirlpool WMH2175XVS Stainless Steel 1000 Watts Microwave Oven Logo

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Posted on Dec 15, 2017
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Microwave sometimes heats up food and sometimes it does not.

Spoke with Whirlpool Rep and they mentioned that if a Magnetron fails, The microwave will not work at as farr as heating food. That is not the case here. Last troubleshooting I did was flipped the circuit breaker for microwave for about 5 minutes and whne I flipped it back on, it worked. Any ideas as I am stumpped!

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Sal De

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  • Whirlpool Master 2,699 Answers
  • Posted on Dec 15, 2017
Sal  De
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Joined: Jul 04, 2008
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Usually when you kill the power and then when you put power back on the machine works it's the computer board that's bad.all you're doing is resetting the board just like your house computer,if something happens to it you shut it down and reboot it,that's what you're doing with the micro wave just rebooting the board.here's the funny thing about micro waves sometimes the part you're gonna change is almost the same price as a new micro wave so i would first check how much the board is,i went on sears and they have the board for 115.00 repair clinic for 235 part number WPW10216347 they don't make this model anymore but you can get a stainless micro for around 290 to 300 dollars and if you buy the same brand all you should have to do is remove the bolts up above that hold it in place and remove the micro wave and the same brand should mount the same way so you won't have to drill new holes or replace the back metal panel.if i were you i would replace the unit instead of the board repair clinic shows most of the parts for this model out of stock so it might be a while before you can get any parts for this model but this is up to you.good luck with your micro wave.one more thing when you were in there did you see alot of grease,this is usually the cause of no heat,the grease from cooking on the stove top gets into the micro wave and on the mag tube and damages it,if there was grease in there i would just replace the unit

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Aug 21, 2008

SOURCE: Whirlpool microwave MH1170xsy0 1000 watts

With the symptoms you mention, I would suspect:

- loose or corroded connection at the magnetron
- bad magnetron
- shorted high voltage diode

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
http://www.gallawa.com/microtech/mag_test.html
http://www.gallawa.com/microtech/xformer.html

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jul 05, 2009

SOURCE: whirlpool microwave model #MH1140XMQ-1. I needed

We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid in about a week or so.

At our Web site, you can get details of our service, plus we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Or if you prefer, you can order a new control circuit board for it here for $140.10 plus shipping. (Just enter the model number as MH1140XMQ-1 without the dash).

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

The lights can can be inoperable or stuck on or no bright, too. Sometimes this will similarly affect the exhaust fan operation or inside light, too.

Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
[email protected]
http://www.microwavedisplay.com

2812698.jpg

rhozel2010

romy sibug

  • 269 Answers
  • Posted on Sep 15, 2009

SOURCE: our whirlpool microwave does not heat. Everything

Hi!if your microwave does not heat, it only means that the magnetron is not working, try to look for busted fuse. or check the capacitor for leak, the hi voltage diode sometimes malfunction, and if all of the above mentioned are all ok maybe your magnetron is defective.

Stephen Lam

  • 670 Answers
  • Posted on Dec 24, 2009

SOURCE: Whirlpool Microwave no longer heating

Sounds like the magnetron has failed. It is the magnetron that generates the microwaves that heat the food. If it or the circuit that powers it fails then it stops heating. There are some high voltage circuits that feed the magnetron and you can potentially get hurt if you don't know what you are doing. Would recommend you have it serviced by a professional if you want it fixed, otherwise look for a new one since the cost of repair can come close to the price of a new microwave oven.

Anonymous

  • 43501 Answers
  • Posted on Sep 29, 2010

SOURCE: My Whirlpool over the range microwave works but

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101
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MAYTAG MICROWAVE OVEN ARCING FOOD ON PLATE, HEATS EXTREMLY FAST. PUT BABY FOOD (SWEET POTATOES ON A PLATE AND WITHIN 5 SECS THE FOODS BEGINGS TO ARC AND BURN

The magnetron is getting to hot and will eventually fail, especially when it is arcing, "a safety issue convern" the cause is the part mentioned above, or there is exposed metal on the inside cavity.
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"ERR 3" means that the magnetron units have failed in the microwave. Food will not cook or heat up when the microwave is in use.

The magnetron is the main source of power and heating in a microwave. Magnets work inside a magnetron tube to create the heat and voltage needed to cook items.

Prevention/Solution: Bring the microwave back to the retailer or a repair shop for service. You may also consider purchasing a whole new microwave if the prices are cheap enough.

Good luck.
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Your oven almost certainly needs a new magnetron tube, the microwave source. One of the ways they go bad is to short out, and that's sometimes followed by a smell or smoke. The magnetron can be replaced, but it's the most expensive part in the oven. It may be more economical to buy a new oven than to repair one with a bad magnetron. The repair should be done by a professional because of safety concerns, and between labor and the part cost, the total repair may actually exceed the price of a new oven.

There are other things that can go wrong, but the magnetron is the most common. If you want to keep this oven, let a qualified appliance technician check it over and give an estimate. Then decide whether to repair or replace it.
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More than likely it's the magnetron, chances are it may still be under warranty. Online owners manual states 5 year warranty on magnetron. Part only, service call and installation not included. As of 12/16/10, I spoke with GE rep and new magnetron is on it's way to me. They require serial number, and will let you know if it's still under warranty. Installation appears to be simple, UNPLUG MICROWAVE THEN MAKE SURE YOU DISCHARGE CAPACITOR. INJURY OR POSSIBLE DEATH IF NOT DISCHARGED PROPERLY. Google how to install magnetron and discharge capacitor. It will save you approx $ 250 - 300 doing it yourself. Hope this helps. Be Safe
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Our whirlpool microwave does not heat. Everything

Hi!if your microwave does not heat, it only means that the magnetron is not working, try to look for busted fuse. or check the capacitor for leak, the hi voltage diode sometimes malfunction, and if all of the above mentioned are all ok maybe your magnetron is defective.
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Whirlpool

Sounds like the magnetron has failed. This is the component that produces the microwave that heats the food. The cost of the magnetron is about 95% of the cost of a microwave . Most people don't, for this reason, replace the magnetron, they replace the whole oven which is probably what you will end up doing. There is a possibility that the circuit that provides power to the magnetron is faulty and you need to take it apart, find the proper electrical leads and test them with a volt meter. To do this you have to remove it from its mounting and take it apart. It is a fairly lengthy process however.

Benjamin
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Sounds like the magnetron has failed. This is the component that produces the microwave that heats the food. The cost of the magnetron is about 95% of the cost of a microwave . Most people don't, for this reason, replace the magnetron, they replace the whole oven which is probably what you will end up doing. There is a possibility that the circuit that provides power to the magnetron is faulty and you need to take it apart, find the proper electrical leads and test them with a volt meter. To do this you have to remove it from its mounting and take it apart. It is a fairly lengthy process however.

Benjamin
2helpful
1answer

Microwave will not warm up food

Sounds like the magnetron has failed. This is the component that produces the microwaves that heats the food.

The cost of the magnetron is about 95% of the cost of a microwave oven. Most people don't, for this reason, replace the magnetron, they replace the whole oven which is probably what you will end up doing.

There is a possibility that the circuit that provides power to the magnetron is faulty and you need to take it apart, find the proper electrical leads and test them with a volt meter. To do this you have to remove it from its mounting and take it apart. It is a fairly lengthy process however.


Benjamin
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Whirlpool Microwave no longer heating

Sounds like the magnetron has failed. It is the magnetron that generates the microwaves that heat the food. If it or the circuit that powers it fails then it stops heating. There are some high voltage circuits that feed the magnetron and you can potentially get hurt if you don't know what you are doing. Would recommend you have it serviced by a professional if you want it fixed, otherwise look for a new one since the cost of repair can come close to the price of a new microwave oven.
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Most of the time the magnetron is defective if the food is not heating up.
In some cases there is a defective low power transformer or other componenents associated with the magnetron.
I would suggest to check the owners manual under the warranty section. Sometimes the magnetron has 5 years warranty.
Good Luck.
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