Polycom VSX 6000 (220022222001) Video Conference Logo

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Anonymous Posted on Dec 12, 2012

3 way video conf

I want to manage a video-conference with 3 end-point (Polycom)

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David Neuman

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  • Posted on May 24, 2014
David Neuman
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Your VSX 6000 does not support Multipoint. YOu will have to move up to the VSX 7000 or 8000. The VSX 7000 supports MP and the VSX 8000 supports 6 site mp if you have that option installed. DAVID

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Anonymous

  • 2 Answers
  • Posted on Jan 06, 2008

SOURCE: Conference call with a Polycom SoundStation EX

The conferencing capability to bridge 2 (or more) external stations comes from the telephone equipment/service that you have purchased. Either you are behind a PABX or Electronic KSU, which provides multiple phone service to your office, or you purchase conferencing capability from your local telephone provider (Verizon, AT&T, etc). In either case, the way to initiate a conference call would be the same as when you would have a desktop/office phone and establish a conference/bridged call to external parties. Usually this occurs by having one party on the line, flashing the disconnect button momentarily, getting a new dial tone, dialing and connecting to a second party, then flashing the disconnect button again, which signals the equipment to bridge those two calls to your station.  On the SoundStation EX there is a Flash button that provides that capability of momentarily flashing the disconnect button.  Try and see if that works. If not, then you will need to make arrangements to purchase the external equipment or service from your provider.  If you have the PABX or electronic KSU, it may also be a configuration option that you will need to have your support person for your telephone system, activate for that station connected to the SoundStation EX. Hope that helps. 

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Anonymous

  • 1 Answer
  • Posted on Mar 07, 2008

SOURCE: Dropped Conferences

You need to upgrade the code on your system. This happened to me and upgrading the code fixed it. Good luck!

Anonymous

  • 3 Answers
  • Posted on Jul 23, 2008

SOURCE: Not able to getting video from Remote far end.

Is the Indian site within the firewall? If so, I would focus on the firewall. Does the US site have a firewall? They may be blocking outbound traffic. If you are connecting but no video, it sounds like UDP traffic is still being blocked somewhere. If you can, you may want to assign public IPs on the units and test outside of the firewall.

Hope this helps..

Anonymous

  • 682 Answers
  • Posted on Sep 18, 2008

SOURCE: conference problem

repeat you setup for all station you want to connect to it.

Anonymous

  • 1 Answer
  • Posted on May 01, 2009

SOURCE: flash timing setting for polycom sound station

You need to update the flash timing on your Soundstation to match what is on your PBX.

Check out http://knowledgebase.polycom.com/kb/search.do?cmd=displayKC&docType=kc&externalId=10964&sliceId=SAL_PUBLIC_1_2&dialogID=2075496&stateId=0%200%202071605 and http://knowledgebase.polycom.com/kb/search.do?cmd=displayKC&docType=kc&externalId=11208&sliceId=SAL_PUBLIC_1_2&dialogID=2075496&stateId=0%200%202071605

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