Frozen? i was trying to switch songs while listening to it and it froze. no matter what buttons i press i cant get anything to change, and the computer wont recognize it. any ideas please?

Try going in itunes, right clicking on the song, and click create AAC version. The song may be in the wrong format which is why it won't finish playing it. Hope this helps!

hello i just had this same problem about ten minutes ago... hit the reset button on the back

Try doing this: Toggle the hold switch and put it back in the off position. Then press and hold the center button and the menu button simultaneously for ten seconds and the apple symbol should come up on the screen. Then it should work like normal. Hope this helps!

Toggle the hold switch.
Press and hold the Play and Menu buttons simultaneously for about 10 seconds. This will restart the iPod OS.
See http://support.apple.com/kb/HT1320 for more.

have you guys tried a reset?

To reset your iPod:

• 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
• 2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

Try a reset

To reset your iPod:

• 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
• 2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

Tip:

• If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
• If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

There should be a reset button at the back try this, or hold the power button for several seconds and see if it does anything.

If it's just frozen in on mode you can also wait for the battery to die and then try again.

Good luck.

bye a new one

Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

if that doesnt work try
How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

IF the other solution doesnt work, you can try putting it into Recovery Mode, just to unfreeze it.



- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button for a few seconds.


If you see Welcome to Recovery Mode, let go of the Record button and hold the power button to shut it off. Then restart it.




Best of Luck.