Te.co.ukFile opening error

Hi Susan,
Basic Scanning
You can scan original documents and photos and save them as files on your
computer using the Epson Scan software. You can also launch Epson Scan from
any TWAIN-compliant application, such as Adobe Photoshop
1. Open the document cover and place your original face-down on the scanner
glass, in the front right corner, as shown on page 9.
2. Close the cover gently so you don't move the original.
3. Do one of the following to start Epson Scan:
Windows:
Double-click the EPSON Scan icon on your desktop.
Macintosh:
Double-click EPSON Scan in the Applications folder.
If you are scanning from an application, start your application. Then
open the File menu, choose Import or Acquire, and select your Epson
product
Select Full Auto Mode as the Mode setting
in the upper right corner. (If you are in
Home, Office, or Professional Mode, you see
a different Epson Scan window.)
5. If you want to restore faded color in a photo
or make other corrections, click Customize.
Then follow the instructions in the next
section.
6. Click the Scan button. The image is scanned
and you see its icon in Windows Explorer or
Macintosh Finder.

Is the printer a windows 7 level printer?

Hello, I am the technician that will be assisting you today. My name is Norman-Wynne Damstra.

Welcome to Fixya, Lloyd Clement.

There are many useful applications in Microsoft Windows that will clean up your computer and make your computer faster and more responsive.

They are the following:
1.) Microsoft Windows file defragmentator refered to as a hard drive defrag. It simply sorts out all your files on your hard drive and places them in order for better reading performance.
To Perform Defrag: Click Start, then All programs, then Accessories, then System tools, then Disk Defragmentater. Once opened click defragment hard drive usually C: drive

2.) Microsoft Scan disk. The application scans your hard drive for errors, bad clusters or segments. If it flags a cluster as bad it simply copies your information from that cluster and moves it to the next available good sector.
To perform scan disk: Double click My Computer, then right click your hard drive and select properties, Now click the Tools tab, under the heading for Error Checking click Check now.

You will noice the option to Defragment shown below the error checking option.

Those are the fundamental programs that will keep your computer system running well.

Take care!
Norman-Wynne Damstra

Issue

Your product released before Windows XP, Windows Vista, or Windows 7, and HP has not released drivers that support scanning for your product.
You have not installed the available HP software that includes scanning.
You are troubleshooting a scanning problem and need a quick workaround until you resolve your issue.

Windows XP
Follow these steps for the Windows XP operating system.
Scanning with Paint
To scan a document using Paint in Windows XP, follow these steps:
NOTE: Before you begin, make sure that the product is connected to your computer.

Click Start , point to All Programs , point to Accessories , and then click Paint .
Click File , and then click From Scanner or Camera .
Make any desired setting changes.
Click Scan .

Video of scanning with Paint
The following video demonstrates how to scan with Paint.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
hide
Features available with WIA drivers
The following scan options and file types are available when you scan with WIA drivers:
Scan Options
Color picture
Grayscale picture
Black and white picture
Black and white text
Custom Settings

Contrast or Brightness adjustment
Resolution (75 - 4800 dpi, within the limits of the scanner model)
Picture type (Color, Grayscale, Black and White)

Supported file types
.bmp - Bitmap Image File
.jpg - JPG Image File
.tif - Tagged Image File
.png - Portable Network Graphics File
.pcx - Paintbrush Bitmap Image File
hide
Experiencing Scanning Errors?
If you experience an error during scanning, try these general scan troubleshooting steps (c02114802) (in English).
Workaround
Perform the following steps if you are unable to scan directly from HP Solution Center in Windows XP.

Click Start , and then click My Computer .
Double-click Local Disc (C:) .
Double-click Program Files .
Double-click HP .
Double-click Digital Imaging .
Double-click Bin .
Locate and double-click one of the following files. You will only have one to choose from.
Hpiscnapp.exe
Hpqscnvw.exe
This will launch the HP Scan application.
Select New Scan , and then change any desired settings to the scan.
Click Accept to save the scan to the desired location.
Follow these steps if you need to save the scan as another file type, such as a .PDF:
Right-click the recently saved file to open it in another application, such as Microsoft Word.
Save the new scan as the desired file type.

Hello!
If you are using a Windows XP operating system, I do suggest that you use the Scan Option on the Control Panel.

How?
Click on Start
Click on set Setting, then Select Control Panel
Double click the Scanners and Cameras icon
Double click your printer's icon
Then follow the instruction that will be displayed in your monitor.
At the end, this will save your scanned documents in jpeg files.

Hope this help!

To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:

1. Click the Windows Vista ( ) icon, click All Programs , and then click Windows Photo Gallery .
2. Click File , and then click Import From Camera or Scanner .
3. Click Import , and then click Scan .

To scan a document using Paint in Windows Vista, follow these steps:

1. Click the Windows Vista ( ) icon, click All Programs , click Accessories , and then click Paint .
2. Click File , and then click Import From Camera or Scanner .
3. Make any desired setting changes, and then click Scan .

If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube. The following scan options and file types are available when you scan with WIA drivers:
If you experience an error during scanning, try these general scan troubleshooting steps (c02114802) (in English). Workaround Perform the following steps if you are unable to scan directly from HP Solution Center in Windows Vista.

1. Click the Windows icon ( ), and then click Computer .
2. Double-click Local Disc (C:) .
3. Double-click Program Files .
4. Double-click HP .
5. Double-click Digital Imaging .
6. Double-click Bin .
7. Locate and double-click one of the following files. You will only have one to choose from.
   • Hpiscnapp.exe
   • Hpqscnvw.exe
   This will launch the HP Scan application.
8. Select New Scan , and then change any desired settings to the scan.
9. Click Accept to save the scan to the desired location.
10. 
    

You will have to re-install the Skype application in order to get rid off the error.
Please follow the below step:
1. download and install the Revo uninstaller application online(It's free).
2. Look for the "Skype" application and select the "uninstall" option.
3. Select "Advance" scan and remove all the remaining files of skype.
4. Reboot the computer.
5. download the d3d9.dll file from the following website http://www.dll-files.com/pop.php?dll=d3d9
6. Copy the d3d9.dll file and paste it at the following location C:\windows\system32
7. You will have to register the dll file before installing the skype application. To register the dll file:
Click on "Start" menu and select the "Run" option or Simply Windows key+R
Then, type regsvr32 d3d9.dll and click 'OK" .
8. Once the dll file is registered, you can install the Skype application and continue using it.
I hope this should fix the issue.
Thanks, Vicky

If you are using Win XP there's another way of testing it with your computer for to check if your scanner is damaged or just a simple
software issue:

Usually for Epson it came with an Application called "Epson Scan"

> with the scanner connected to your Computer try to scan using a diff Application like PhotoShop or MS Paint

> to scan using Paint
Click on Start / All Programs / Accessories ( click and open "Paint" )

> from Paint click on File / and click "From Scanner or Camera" and it will open a scanner wizard., just follow the step by step procedure on how to scan.

note: if you have a diff. imaging devices ( like web cam ) it may ask you which one to use., make sure to select your scanner.

> if it can acquire an image using paint or diff application., there's no issue with the scanner unit.

> if it cannot acquire an image using paint or diff application., your scanner is broken / damaged.

To fix the issue with Epson Scan

> Uninstall "Epson Scan" from Control Panel / Add or Remove Programs / disconnect the scanner unit "USB cable"

> Control Panel / Administrative tools / Services ( look for Windows Image Acquisition < WIA > click on it and restart the service.

> Close all the windows and restart your computer.

Download the Twain Driver from the Epson Website

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88043&prodoid=63070037&infoType=Downloads&platform=Windows

downlad > TWAIN Driver and EPSON Scan Utility v3.12A
( epson12526.exe )

note: if you don't have internet you can use the cd that came with scanner...

> after it is installed your computer might restart and then:

> click on Start ( right click on My Computer / left click on Properties ) on the Properties window click on Hardware Tab / Device Manager / on the device manager window look for "Imaging"
under Imaging look for your scanner ( right click on it and click on update driver., select this time only hit next / select Install the software automatically ( recommended ) hit next and it will update your scanner driver.

> Close all windows and Launch Epson Scan

This is a solution i found at another site that i think could help you with your probem

Hi

If you still need help with this please do following:

Download and install TrendMicro HijackThis
* Once installed open HijackThis by clicking Start > Programs > HijackThis and click the button labeled
Do a system scan only

* Click the scan button in the lower left hand corner of the interface and HijackThis will quickly scan your system.
* Once the scan is complete the scan button will now read save log. Click this button to save the log file to your PC. Once you select where you would like to save the file it will open in your systems default text editor. Typically this application is Notepad. Post the log here.

The link:http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/hijackthis-log-help-inactive/306207-resycled-boot-com-not-valid-win32-application.html

Please let me know if you need more help with this problem