Proscan flat screen 32LB3OQ CC just came on and we can't get it

On newer Sony TVs you press the CC button to cycle through the available settings for Closed Captions (CC): On, Off, and On when
Muting.

However, it looks like your factory remote control lacks a CC button and your TV menu appears to have a simple Off/On option for what Sony calls Caption Vision. If that is the case then you would need to manually turn on Caption Vision when you mute the television. That hardly seems like the solution you're after.

If you had an aftermarket remote control that could record macros you might be able to program it so that when you press the mute button the TV would mute and also turn on Closed Captioning. This would require the proper remote control and some expertise.

When you turn it off are you going into the setup menu to do this?? if so after it comes back on and you go back to the menu and you see it..as "on" You will need to save your settings before you exit out of the menu

What is the TV source? For some sources (set top box), you may need to turn on the captions using the menus of the box.

Assuming you are using a source that gives captions that the TV can interpret, if you have the Proscan 26LA30Q remote, press the CC button to toggle through the caption options. Another route is to press Menu (either on the remote or the buttons on the side of the TV) then select the Feature submenu with the left/right arrows. Press Enter (menu when you use the buttons on the TV) then navigate to the Digital Closed Captions option. Here you can set the captions to on and adjust the size, style and color of the captions when they appear on-screen.

If you are using a universal remote, try the CC button. If it doesn't work, try another code for the Proscan TV on the remote. There are some codes that may not control all of the functions of the TV with the remote.

Crutchfield has the manual for the TV on the product site: http://www.crutchfield.com/S-Kaec3gBqVtM/p_68326LA30Q/Proscan-26LA30Q.html . The direct link is http://a248.e.akamai.net/pix.crutchfield.com/Manuals/683/68326LA30Q.PDF .

I hope this helps

Cindy Wells

I would be surprised if the cat stepping on the remote control had anything to do with your problem unless the cat somehow managed to turn on "CC when mute" with the right combination of buttons (more on this below).

This procedure for setting closed caption is from the owner's manual. (p. xx is the Adobe Reader page # for the PDF version of the manual.) CC is not available for the YPbPr, VGA or DVI inputs:

1. With the set on, press the Menu button. (p. 20)
   
2. Use Ch +/- to select the Setup item. Press <Enter> to go into Setup. (p. 20)
   
3. Use Ch +/- to select CC On/Off. The current status of CC should be displayed at the bottom of the CC setup window. If it is off, press <Enter> to turn it on. (p. 36, p. 20)
4. Use Ch +/- to go to the CC Mode. The current mode should be displayed at the bottom of the CC setup window. Use Vol +/- to step through the modes. When you have the one you want, press <Enter> to confirm the selection. (p. 36, p. 20)
5. When you have the settings you want, press Menu again to escape the sub-menu.

Note: the "CC when mute" turns on CC only when Mute is on. Check this CC menu item to see if it is on. It may override the CC On/Off if it was chosen after CC was turned on.

One last VERY IMPORTANT ITEM: The U. S. Consumer Product Safety Commission and Best Buy announced a recall on the IS-LCDTV26 models sold by Best Buy. Apparently there is a risk the power supply can overheat to the point of being a fire and burn hazard. The announcement, dated April 2, 2009, says to return the set to Best Buy to get a gift card for the value of a replacement TV. I don't know if the recall affects sets sold by other retailers. If this set is under recall, it is illegal to resell it. It is possible that you have a different version of the power supply and that's why you haven't had any problems so far, but you should check this out.

manual below.
http://www.retrevo.com/search/v2/jsp/mytrevo/myTrevo.jsp?page=man Turning On Captions Pressing the CC button displays caption options: ? CC on: Displays captions. ? CC off: Turns off captions. ? CC mute: Displays captions when the Mute button is pressed. To assign your preferences for captions, see “Using the Closed Caption Menu” on page 33.

Features preferences
Caption service
This allows you to select the Closed Captions service levels of analog
broadcasting to be displayed.
Closed Captioning allows you to read the voice content of television
programs on the TV screen. Designed to help the hearing impaired, this
feature uses on-screen ‘text boxes’ to show dialogue and conversations
while the TV program is in progress. Captions will appear on the screen
during captioned broadcasts.
& Select Captions service.
é Press the cursor right.
“ Select the desired Caption service:
• CC 1, 2, 3 or 4
Dialogue (and descriptions) for the action on the captioned TV program
shows on screen.
Usually CC 1 is the most used. CC 2 may be used for alternate languages
if they are being transmitted.
• T 1, 2, 3 or 4
Often used for channel guide, schedules, bulletin board information for
Closed Captions programs, news, weather informations or stock market
reports.
Not all Caption services are necessarily being used by a TV channel during
the transmission of a Closed Caption program.


Features menu
& Select Features in the TV Settings menu.
é Press the cursor right to enter the Features menu.
“ Select the menu items with the cursor up/down and adjust the settings
with the cursor left/right.
Closed captions
This displays the transmitted CC- or CS-text on the screen according to
your chosen CC or CS service in the Setup, Features preferences menu,
This text can either be permanently displayed (assuming that the
service is available in the broadcast) or only when mute is active.
& Press the cursor right after having selected Closed captions.
é Select On, Off or On during mute.

I cannot find a permanent solution for this problem. All I can find is to press the cc repeatedly until it says off or mute. I looked in the book.
Sometimes cc will come on during a show. I think it is certain channels (abc) makes it come on certain shows and you will have to cycle the cc button again to make it go off. The Mute setting will make the chosen language come on when you press MUTE.
Spanish comes on mine unless I change to cc1 for English if I want the cc working.

First, see if your tv is muted. By default, cc comes on when muting that model of tv. Also, you can press menu and navigate to closed captioning and turn it off that way.

Check the cable box to make sure the captions aren't truned on in the cable box.

If not -if it really is the Magnavox caption service- then -

This is assuming you have the original remote:
1 Press MENU to show the on-screen
menu.
2 Press VOL+ or VOL- until SET is highlighted.
3 Press CH+ or CH- repeatedly to
highlight CLOSED CAPTION.
4 Press VOL+ or VOL- to display the
CLOSED CAPTION menu.
5 Press CH+ or CH- to select the
closed caption you want (OFF, CC-1,
CC-2, or CC-MUTE). CC-MUTE sets
the TV to show closed captions when
you press MUTE. The TV volume will be
disabled until you press MUTE again to
restore the sound.
6 Press VOL+ or VOL- to confirm your
selection.
7 Press TV/AV/EXIT to remove the
menu.