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Anonymous
Anonymous Posted on Apr 28, 2017
Answered

Tried to change an extension... now both #'s ring in here!

Greetings and thanks in advance for your help!

Past employee had #223... new employee's extension in same office is #250. In system programming, I did "change DN" from 223 to 250, and did "add mailbox" 250.

Now both 223 and 250 ring on this line, and FEATURE 981 only accesses the general mailbox... I want to:

1. cancel the 223 extension all together
2. have this phone's FEATURE 981 access 250's mailbox so that 250 can set up her voicemail system, record her message etc.

Thank you so much!

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Andrew Jumba

Andrew Jumba

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  • Expert 78 Answers
  • Posted on Apr 28, 2017
Andrew Jumba
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Kindly visit the link below and follow the instructions on how to alter the mailbox.

https://data2.manualslib.com/pdf/12/1133/113251-nortel/m7310.pdf?c2f689d5534c259245988fe5f85eed

5 Related Answers

A

Anonymous

  • Posted on Jan 01, 2008

SOURCE: had to rebuild mailboxes and now the main inbound number cannot dial internal extensions.

Does feature 983 still show as an inactive feature? You need to reinitialize the feature codes if the system was reset.

Please post what is currently happening.

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cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on Sep 17, 2008

SOURCE: How to set up password for voicemail/how to set up new mailbox

By default, a Panasonic TVA voice mail system can have a password set. It could be 3 plus the extension number, but it doesn't matter. You can clear it by logging into mailbox 999 and going to options 6 1 3 which will be the mailbox password menu. Select the lady's extension and follow the instructions to confirm password deletion.

Now she can call voice mail from her extension and set a new password.

This also works for a TVS system.

Carl

Anonymous

  • 30 Answers
  • Posted on Jan 07, 2009

SOURCE: how to chg a norstar mailbox from 'General Delivery' to 'User'

check under the mailbox set up ( where you created it) for that extension that the extension number of that phone is on that mailbox> in other words, you could create mailbox 221, but assign it to 222. The Gen Delivery box is 100 which is the catch all for transfers that cannot be completed.

Anonymous

  • 4 Answers
  • Posted on Jul 30, 2009

SOURCE: Feature 981 is displayed as an inactive feature and not available

Try powering off the voicemail system and and then power it on again. I've had it happen many times that after a power failure they just don't boot up correctly.

consultel1

george peters

  • 860 Answers
  • Posted on Sep 01, 2009

SOURCE: Mbox Locked - Feature 981

Feature 985 is used for resetting the administrator password.To reset a subscriber mailbox press feature 983, enter in log (default 1020000), on the 3 soft keys bolow the the screen press mbox,chng, enter extension number of the locked mailbox, press reset at the reset password prompt.press rls key

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