I have a whirlpool flat cooktop (Model: GJ8640XBB0). Of the 4 burners, 2 of the front burners are not heating up and the Hot Surface Light is always "ON" irrespective of whether the stove is used or not.
I tried to turn off the circuitbreakers and then switched back on. But no use.
Any suggestions would be of great help.
Thanks in advance!
Try cleaning the knobs. I did the same thing you did (turning the circuit breaker off but that did not solve the problem.
My wife just tried turning the knobs and that seemed to work. It appears that one of the knobs may have been so sticky that the though it's in the OFF position it thinks it's still ON.
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I normally clean the knobs once a month and even tried turning the knob from one side to other. It still does not work:(
Replaced a switch in back that fell apart but still don't work
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