This is an exisiting company and we cannot find the owner manuals tosetup a new employee. How do we set up the voice mail? THank you Just in case email me at [email protected]
You need a laptop hooked up to the vmail system and or do via from telephone form system mangers mailbox.
You should be calling your vendor who handles the system, this is complex and involves passwords and which mailbox was assigned SM etc.
They vendor can also supply you with guides.
SOURCE: Will Not go to voice mail
Jennifer209, if you press FEATURE + the button VM is pre-programmed on what does it display? It should show the extension number pilot to VM. If you call it directly, what happens? If you get no answer calling it directly, your VM may be down.
Kaait, is it getting into the VM that's the problem, or doing things inside the mailbox that is the problem?
SOURCE: DTU 16D-2 phone manual
http://www.neccare.com/cng/docs.nsf/Lib3?OpenView&Start=1&Count=100&Expand=6.13#6.13
Look here for your manual. Electra Elite CTI user guide and attendant guide
SOURCE: NEC DTU-16D-2 Phone manual
Here's the manual for all NEC Electra Elite =>
http://www.chickasawtel.com/pdf/manuals/elitemultilineug.pdf
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