Manual can be found here: http://www.samsung.com/support/productsupport/download/FileView.aspx?cttfileid=526982&type=Multi+Function+Printer&typecode=16&subtype=Laser+MFP&subtypecode=&cmssubtypecode=1601&model=SF-5100I&filetype=UM&language= Does the unit ring at all? If it does do the following (taken from the manual) Receiving automatically in FAX mode 1. Press Rcv.Mode/Contrast until the display shows ?FAX MODE?. 2. When you get a call, the machine answers the call on a specified number of rings and receives a fax automatically. You can change the number of rings. See ?RINGS TO ANSWER? on page 5.4. To adjust the ringer volume, see ?Adjusting volume? on page 2.8. If the phone is not ringing, then the call is never even getting to your fax machine. Hope this helps If you need more information, please ask before rating this solution. Ed
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