SanDisk Sansa c240 MP3 Player Logo
Posted on Jan 11, 2009
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Computer doesn't recognize songs

I plug my sansa c240 in as usual and it will only let me manage half of the songs. so i can't manage the others. HHELLPPP!!!!!

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  • Anonymous Jan 17, 2009

    me 2 have same probs

  • sheenboro Jan 25, 2009

    When I plug in the mp3 it shows only the recent songs added and will not show previously added songs, but when I remove the mp3 from the computer from the songs show up on the mp3?? has this problem been resolved yet? Any idea why this is happening??

  • Anonymous Mar 24, 2009

    I can see the songs on the MP3 player, I plug it into the USB and they are not there for me to take them off.
    I'm only getting half of the 1GB I want to use.


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  • Posted on Apr 06, 2009
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I've worked mine out.
When I put the songs on my MP3 I used Vista, I then changed to an XP install and this is when I couldn't see the songs on my MP3 player.
When I went back to my Vista install I could see and edit the songs.
Now I have cleaerd it I can go back to my XP install and use it as normal again.
Basically you need to use the same version of windows you put the songs on with to edit them.

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  • Posted on Mar 21, 2009
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Probably due to DRM restrictions. The C240 has 2 modes of operation, as a media player or a mass storage device. Go to rockbox.org and check with wiki for Sansa for details.

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  • Posted on Jan 11, 2009
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Where are you getting your Songs From? P2P Network, CD, ETC.?

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Related Questions:

0helpful
1answer

When plugged into computer to delete songs, computer showed "Device malfunction, not recognized". Now device will not even turn off. I was just listening to it about 3 hours ago. What is wrong? Shows...
have you tried to format it?
after that turn it of then turn it on again.
then connect it again to your computer
if still not working check if it work on other computers.
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Jun 06, 2010 • SanDisk Sansa c240 MP3 Player
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Does sansa c240 mp3 player need to be turned on before plugging into computer to delete songs?
It doesn't matter. If it's off, it'll turn on automatically when it recognizes the computer connection.
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Jun 06, 2010 • SanDisk Sansa c240 MP3 Player
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Half of song list not recognized by Sansa e260
i will surely help you. you have mentioned that you can see all the songs when your mp3 player is connected to the computer. so what you can do is, you can very well go ahead & format all the songs in your mp3 player using your computer. then you transfer a few songs to your mp3 player(the songs which were not getting recognized in your mp3 player). this should solve your problem.   
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Oct 29, 2009 • SanDisk Sansa e260 MP3 Player
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Headphones work...but..
yeah
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Feb 28, 2009 • SanDisk Sansa c240 MP3 Player
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Repair
my sansa is not coming up on my computer. i have a 250 and it picks it up right away.
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Sep 15, 2008 • SanDisk Sansa c240 MP3 Player
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Tried the solution you offered for c240....
Go to Start --> Control Panel --> Printers and Other Hardware --> System --> hardware --> device manager --> right click on the usb port that is malfunctioning (should have a red or yellow exclamation by it), right-click it and click on Update Driver

If that fails, try another USB port on the computer to see if you have more success
Read full answer
Jun 23, 2008 • SanDisk Sansa c240 MP3 Player
0helpful
1answer

Songs won't play after loaded onto Sansa...
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
Read full answer
Jun 15, 2008 • SanDisk Sansa c200 MP3 Player
0helpful
1answer

My computer doesn't recognize the Sansa c240
The songs are in the wrong format - convert them to mp3
Read my "Tips and Tricks" on song formats for more detailed info
Read full answer
Mar 31, 2008 • SanDisk Sansa c240 MP3 Player
0helpful
1answer

Sansa c240 isn't being recognized by the computer...but...
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
Read full answer
Mar 23, 2008 • SanDisk Sansa c240 MP3 Player
0helpful
1answer

Download problem
First you will have to make sure you have the latest version of Windows media player..Then you will need to go to the device manager, find the device and then you will have to uninstall then unplug the device...plug the device back in..make sure you have the device connected into a 2.0 port...windows should be able to recognize it...if not try to get the latest firmware upgrade from sandisk...if you other questions you can contact me at [email protected]....
Read full answer
Dec 26, 2007 • SanDisk Sansa c240 MP3 Player
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When plugged into computer to delete songs, computer showed "Device malfunction, not recognized". Now device will not even turn off. I was just listening to it about 3 hours ago. What is wrong? Shows...

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