Somehow the scanner became locked, I went to fax a letter, out came some horrible loud noise and error message saying scanner is locked. I unlock it and the scanner mechanism seems to travel corretly but I don't notice the green light on when it attemps to scann or copy. Is there some kine of lamp to be replaced or recalibration somehow? Dell doesn't service the printer anymore.
Something could be electrical/mechanical mistimed now in a mechanical way dirty microswitches that have not give a break on the right moment to stop the scanner and has damaged something what has to made the loud noise .
Keep in mind your safety by working on high voltages and also mechanical recovery.
http://www.refurbisheddellprinters.com/content/manuals/service/Dell%201815dn%20Service%20Manual.pdf
SOURCE: error on all in one laser printer dell scanner error
take it back to the company where you purchased it at!
SOURCE: Refilled my Dell Ink Cartridge
yes, it's safe, and if you are dissatisfied with the cartridge, take it up with the cartridge re-filler...better yet, spend about $100 on a black & white laser printer (HP), and get 2000 pages per cartridge, and reduce cost per page by 20 times or more! And If you buy compatibles for this (which are more reliable) -save even more.
*please rate me
SOURCE: dell laser mfp 1815 dn "scanner locked" message
When you lift the scanner lid look to the left bottom. you should see a green slider button. If you stick your hand in the output tray and get it rigth under the green slider you will find a lever. Move that thing backwards or forwards, that is your unlocker.
SOURCE: MFP 1815 D Unlock Scanner message
Inside the print tray (where the paper comes out) on the upper right there is a blue lever. Pull it toward you and that will unlock the scanner. I just did this and restarted my printer and it worked! Hope this helps!
SOURCE: Dell 944 error message 1102 after fitting new DellBlack Cartridge
hi there,
you can try these steps:
try to remove the new black cartridge. get a clean cloth. gently wipe the copper strip of the cartridge. unplug the power cable of the printer. gently wipe the contacts of the black cartridge carrier (where you put the black cartridge in). close the carrier, plug the power cable back in. install the black cartridge. then check for the error code.
if you still have same error code, try the old cartridge.
if the old cartridge still works, you need to contact dell for the replacement of the black cartridge (if you purchase the black cartridge from dell)
if the old cartridge is also giving same error. try the steps on the color cartridge as well, it might be with the color cartridge error.
or both.
worst case scenario the contacts on the printer carrier might be broken already.
but in this kind of situation. 98% it's the cartridge that's causing the issue.
have a great day :)
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