I cannot conect the embroidery unit to my sewing machine. I think when my daughter used it she may have accidently took it off with out re-setting it.

Hi,

Remove the attachment and use the initial setup instructions to add your attachment on again. Otherwise, you can restart your full sewing machine prior to reattaching the unit again. Also, if you can test calibration of another unit on your sewing machine, this can help us eliminate the sowing machine as the issue.

Thank you.

It depends what needs repairing? They are available to buy

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Or ask Husqvarna Viking to repair or replace under warranty

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The EPIC™ ' 980Q sewing machine is our most advanced and comprehensive computerized sewing machine ever. Made for Sewers, by Sewers™ to set your ... ‎Sewing · ‎Quilting · ‎Designer epic™ 2 · ‎Designer sapphire™ 85

I can think of a few possible issues with the embroidery arm. First check for any bent or damaged contacts on both sides (sewing machine and embroidery arm). If there are bent pins, they need to be straightened (gently). Next, the electrical connections could have oxidation/dirt that is making blocks the proper seating of the pins. Try using an electronic contact cleaner. Spray the contacts with the sewing machine unplugged. Then seat and remove the embroidery arm several times to clean both sides of the connection. Wait until the spray dries to turn on the sewing machine to test the embroidery unit connection. Check if the embroidery arm moves freely once attached.

In one case, I know of someone who has two Husqvarna embroidery sewing machines. They mixed up which embroidery unit went with which machine. They were not interchangeable and didn't seat properly. Correctly connecting the correct arm to the appropriate machine solved the problem.

I hope this helps.

Cindy Wells

What make and model of sewing machine do you have? I have seen this problem with a Husqvarna Viking Designer I (or similar older Viking machine). In that case, the problem was corrosion on the contacts between the embroidery unit and the sewing machine. The solution was to use an electronic contact cleaner to clean the contacts; this is one product: http://www.amazon.com/CRC-05101-QD-Electronic-Cleaner/dp/B000CCMLD0 . Make sure that the machine is unplugged. Spray the contact cleaner on the contacts. (In some cases, you should then connect the embroidery unit to the machine and remove it a few times.) Allow the product to dry before you plug in the sewing machine again.

In another case, the solution was actually easier. The owner had two similar embroidery machines. She managed to mix up which embroidery unit went with which sewing machine. Neither embroidery unit could be properly seated on the machine that she attempting to use it with. Once the embroidery unit was paired with the correct machine, both pairs worked.

I hope this helps.

Cindy Wells

Hi Marla,

If your machine supports a USB connection to your computer, you may be in luck getting designs to and from your machine. In the meantime, the bent pins may cause issues, but if there a standard
USB cable A to B (printer cable) available you may try that. If I recall there will be some settings to check but that is another way to get designs in and out of the machine.

Cheers,
Kelly
San Diego, CA
EmbroideryServices

Did it ever work ? Have you had the firmware updated in the machine - if-so, the V4.04 firmware will not communicate with a V3 embroidery unit and you'll have to get them updated to the same version. Failing that, I'm afraid one of them has a fault on the serial interface. Note also that a 165 sewing machine will not work with a 180/185 embroidery unit because the earlier unit has a 2MB memory internally, whereas the later unit has a plug-in 4MB memory.

Hello,

The Pfaff 7570 Creative Designer is a computerized sewingand embroidery machine that has the ability to connect to the computer, andhave embroidery designs sent to the embroidery machine. The sewing andembroidery machine has many features, including hundreds of general sewingfunctions, a separate embroidery module, and on-screen editing features. TheCreative Designer 7570, manufactured in the 1990s, was the first sewing andembroidery combination machine ever made by Pfaff.

1. Usingthe Sewing Machine
1 Turn on your sewing machine using the "On"button located just below the turn wheel on the right side of the machine.Thread your Pfaff 7570. Note that Pfaff sewing machines thread from left toright, not right to left like other sewing machines. The upper tension discsshould be raised at their highest position while threading, and the presserfoot should be raised up until you thread the needle. Drop the presser footright before you thread the needle. The prevents thread problems during use. 2 Insert a full bobbin and retrieve the bobbin threadthrough the thread plate. Raise your sewing foot and needle to its highestposition; hold the needle thread taught with your left hand, lower the needleinto the thread plate using your right hand, and then raise the needle. As youraise the needle, the needle thread will catch the bobbin thread, and pull itup. There should be a loop of thread intertwined with the needle thread. Usetweezers, your finger, or a straight pin to retrieve the bobbin thread that isvisible through the thread plate, and pull it through the plate. 3 Place the fabric under the presser foot, and drop thepresser foot. Choose the stitch you want to use from the top stitch display,right above the top thread feed. Press the '0-9" button located on thesewing machine's front panel, and a display screen will come up. Input thethread number, and press the 'OK' button located on the sewing machine's frontpanel. The stitch will display, and you are ready to sew. Repeat Step 3 foreach stitch you want to use.

2. SettingUp the Embroidery Unit
1 Turn the sewing machine off. Take out the embroiderymachine unit, locate the connection bushing on the back of your embroideryunit, and match it up with the connection bushing on your sewing machine. Theconnection bushing should be located next to a yellow sticker on yourembroidery unit, and somewhat resembles a serial port on a computer. Slide theembroidery unit onto the sewing machine with the sewing machine turned off. Connectto the bushing carefully as you slide the embroidery unit onto the sewingmachine. Use your embroidery unit manual if you need assistance. 2 Insert an embroidery card. Your embroidery unitshould contain an embroidery card labeled embroidery card 1. Use that or useanother Pfaff 7570 card that you own. Turn on the sewing machine. 3 Open the bobbin case area just below the threadplate, and lower the feed dogs by pushing the feed dog switch to the right.Press the card button located on the front face of your sewing machine. Adisplay with pop up; choose embroidery designs or monogram and a new screenwill pop up with your design choices. Choose the design you want, and press"OK." A checklist screen appears. Do everything on the checklist, andpress "OK." Use your embroidery unit manual if you need help. 4 Start embroidery by pressing the foot pedal. At thistime, your hoop should already be attached to the embroidery unit becauseyou've already gone through the checklist. Your embroidery manual displayscolored picture diagrams that are very helpful in understanding everything inyour checklist menu.
Thanks for using fixya

If you bought the embroidery unit with the machine, I would try to take it back to the place of purchase & ask for a sewing tech to check the machine & unit for you.
I recently had a similar issue with my machine-took it to a local bernina agent & within a week, it was back in my sewing room, at no cost to me. I hope this helps you, & yes I have a 180 with the embroidery unit like you mentioned

Hi there, If your trying to find out how long it took you to embroider something, You need to go to your touch screen menu- touch Set- then down at the bottom left of this screen and touch More- three (3) times you'll get to where it says Running time:(It's the 3rd Selection) There it will actually show you the total running time (Sewing and Embroidery If you haven't zeroed it out by hitting the zero (0) next to that selection.) You can do this on the touch screen with the embroidery unit on or off. You need to touch the zero (0) to zero out your time before you start an embroidery project. Once you've done this and you've finished an embroidery you can check how long it took by the touch screen menu- Set- touch More 3 times and there you will see how long on the Running time it took to embroider your design. I hope that helped. The total time your machine has ran (Embroidery and Sewing) is kept in Memory on the Service Screen that your Technician gets into when he services your machine. So your not actually wiping out that. The Set menu is just for you to keep track of how long your machine sews or embroiders something pretty much. I hope that helped you out with your question. Happy Sewing!! Kathy

Each manufacturer have their own bobbins.......not interchangable