HP Photosmart Plus 209a-m doc in queue won't delete

Logon to www.hp.com/uk

select support and enter the Deskjet model number.
run diagnostics
wait for report
follow instructions
hopeful that will fix it.

Please follow the steps below to clear the print queue and restart the print spooler of your computer.

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

Try to print a document again to verify that the problem is fixed.

Try the steps below to clear print jobs stuck in the print queue:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Try to print again to verify that the problem is fixed.

You need to clear the print queue from the (any) workstation that is printing to it.

• go to Control Panel/Printers
• Open the printer in question
• highlight any documents awaiting print
• press 'delete'

The documents may not all completely delete until the printer is turned back on.

If this doesn't fix it then please reply before rating this answer as I can detail a manual method of clearing the queue, but I recommend using the above process first.

Please take the time to rate this answer.

Many Thanks Don.

Delete the document in queue, press Ctrl+Alt+delete at the same time and select 'Task Manager'. If the Print Queue is still appears in 'Applications' select and stop it. Turn off printer and Restart P.C., when P.C. is ready turn on the Printer fingers crossed Print Queue is no longer there. You should be able to carry on printing.
Thumbs up please if this works for you, thanks

it stopped printing and saysthat something is wrong some spooler error

First, I would try canceling the document either at the printer (hit cancel if it has already been sent) or at the computer.

You can do this by going to start -> settings -> printers and faxes
double click on the printer to open it
right click on the offending file and hit delete

It sounds like both of these have been done already. So...next option.

Second option - Restart the print spooler
Go to Start -> Settings -> Control Panel -> Administrative Tools -> Services
Click on the "Print Spooler"
Select Restart

Third option - delete the document from the spooler
Stop the Print Spooler by following the instructions above and clicking "stop"
Delete all files in the c:\windows\system32\spool\printers directory
Restart the print spooler.

CAUTION!!! - This will clear out both the offending job and any other jobs that have been sent to the printer after the offending job. If you have a number of other jobs, you may wish to clear out only the offending job from the printers directory.

Hope this helps - flub

If you have tried deleting all documents on the printer status screen. You may have to uninstall the printer and reinstall to clear the queue. Sorry.

turn of the printer and unlug the data cable.
go to start>>printer and faxes, open the printer queue and deleted the job.
plug in the data cable and turn on the printer

It seems to be an issue with the printer drivers on the computer,You need to check for
any queued documents,if they are there,if yes,delete them,if not go ahead and
unintsall the printer drivers from the control panel>printers and faxes and then
restart your computer and then try a plug and play if its a USB printer