SOURCE: The power on/off key on
This can be due to a hardware issue. If so check the continuity of the switch to confirm. check the voltage on the battery and the adapter. Also it is possible that the phone has hung up because there are errors in the software. So to reset remove the battery and the memory card from the phone. Using your PC , scan the memory card for any corrupt files or media files with virus- it is possible when they are downloaded from unsafe sites. If so remove or format the card. Now replace the card and battery and switch on the phone. If the phone hangs up then you need to Seek help from the authorized service /support centre is most ideal. Take estimate and decide. Thank You for using Fixya
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