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While the model is not the same, the method is the same. The key board procedure begins on page 61. If it becomes necessary to pry on the plastics, use a guitar pick or some other hard plastic item to pry not medal. I use a pot scraping tool found at kitchen supply stores for about a dollar. Good luck.
check for the drivers,, attch a usb keyboard n see if that works... go to computer device manager using the mouse and see if all the drivers are in place... if the os is corrupted it my also happen ,, try reinstalling the os
1. Turn off the computer 2. Remove the battery. 3. While the battery is out, hold the power button for about 30 secs 4. Put back the battery 5. Turn back on the computer and it should be good to go.
Seems like it actually may be a problem with the keyboard. Could be that those particular buttons are faulty. I would try a new keyboard. They seem to be cheap enough these days!!Hope this helps!
Try going to the BIOS and testing the keyboard there to see what happens. You do this by tapping the F10 key at start up when you see the HP INVENT splash screen. (The key may be different just keep an eye on the screen and it will say Fx for setup), try using the up and down arrows here. If it works then it probably just a windows problem, reinstalling the drivers should fix that, if not, or you're not able to get to the BIOS, try a different keyboard and see what happens. If the external works but the internal keyboard fails to function, you maybe looking at a hardware problem from what you are describing. Let me know what happens and we'll go from there! :-)
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