I can't see my CD/DVD drive when i click My computer.

Insert a blank diskette into the floppy drive. Click start click on computer you should see all of you drives.

Right-click on Drive A. You will see the option to format the drive.

Click on Format. Depending on your operating system, you will see an option that reads either "Create a system disk" or "Create a MS Dos system disk." Click the box next to this option.

Click the "Start" button to begin formatting the disk.
When completed, you will have a bootable floppy disk.

For CD Rom or DVD disks

Open the software that you use to burn or write files to the CD-rom or DVD drive.

Click on "Make a Data CD or DVD." Insert a blank CD-R or DVD-R disk into the drive.

Look for the option to "Make this disk bootable." You may have to scroll over the various icons displayed to find this option. Click on the option.

Burn the CD or DVD as usual. Once completed, this disk can be used to boot your computer.

hope this helps

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device

hope this helps you

Click start control panel administrive tools computer management device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
If this does not fix the problem you might try
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps

click start control panel administrive tools,computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
Hope this helps
if your computer came with a motherboard disc the drivers could be on it
Click start control panel administrive tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver
hope this helps

A) Clean the optical eye of the CD/DVD burner. If the laser optical is dirty it won't read disks.
The laser optical eye is located in the bottom of the CD/DVD drive.

You can,
1) Turn the computer on, open the CD/DVD drive tray, and then turn the computer off.
Unplug the computer from power.
Use a can of compressed air for computers, and spray towards the bottom.
After you are satisfied the optical eye is clean, let the computer sit for 3 minutes.
Then plug into power.

Open the drive, try a disk.

2) Use an optical cleaner disk. The disk usually has small brushes on it, which you are to properly apply a few drops of cleaner to.
Then the drive tray is closed, and the disk does it's job.
There are many variations of disk cleaners, the above is just one example.

B) You may have driver problems.
A Driver is a small piece of software that the Operating System uses to 'communicate' with a device.
{Windows XP is one example of an O/S. A CD/DVD drive is one example of a device}

Sometimes Windows is a 'funny animal'. Files tend to be corrupted. A Driver file may be fragmented.
You have to 'slap Windows around' a little bit.

1) Left-click on Start, then Right-click on My Computer. (Windows XP)
2) Left-click on Properties at the bottom of the list.

You are now looking at the System Properties window.

3) Left-click on the Hardware tab at the top.

4) Left-click on Device Manager in the middle.

5) When Device Manager loads, left-click on the + sign next to > DVD/CD-ROM Drives.

6) Right-click on the drive's name.

7) Left-click on Uninstall.

A Microsoft 'squawk box' will come up.
"Warning, you are about to uninstall this device, ya-da, ya-da"

Click on OK.
(It is Ok)

8) Now close all windows, go back to your desktop screen only.

9) Turn your computer off. WAIT 1 minute, then turn your computer on.

After Windows loads you should see a pop-up of of the system tray at the bottom of the screen,
"Found New Hardware", and perhaps another pop-up after that, "Found XXXXXX CD/DVD drive"

If your CD/DVD drive doesn't work now, I suggest it's tiem to buy a new one.
Mechanical devices in a computer are rated in hours of usage, and your optical drive, (CD/DVD drive) may be at the end of it's 'Life-span'.

Example,

http://www.amazon.com/Notebook-Burner-Drive-Latitude-Optiplex/dp/B0042WQ3QC

Dell Inspiron E5400 Service Manual from Dell Support,

http://support.dell.com/support/edocs/systems/late5400/en/sm/index.htm

Click on > Optical Drive on the right side.

Regards,
joecoolvette

you can click on computer then right click on the drive that you want to format the you will see the option FORMAT,or you can use a recovery disc and do a clean install,how to do a clean install? put the disc on the dvd drive nad then turn off the pc,turn it back on then keep on tapping f12,select boot from cd/dvd or boot from odd

Dear i have send a link for solution of your problem.
this link can helps you and more helping of your convenient.
pls read this and open this link and you can solve your problem.
Thanks.

1. Problem: Cannot read information on a CD or DVD.
   
   a. Check all the cables, monitor, keyboard and mouse functionality.
   b. Remove the disk and try to clean it with a commercial cleaning fluid or a clean damp cloth.
   c. Try to clean the disk drive with a disk cleaning CD or DVD.
   d. Try MS-DOS to copy the files from the CD or DVD.
   
   i. Click on Start->Run->Cmd (to start MS-DOS)
   ii. Type the command xcopy D:\*.* C:\cdcopy\*.* /v /e (D:\ is the CD/DVD disk drive and C:\ the hard disk drive.)
   iii. Stop or Exit from all other applications that maybe taking up too much virtual memory or CPU.
   iv. Restart the computer and try again.
   v. Restart in safe mode.
   vi. Switch the disk drive controller to DMA mode following http://support.microsoft.com/kb/310751/
   vii. For DVDs, unplug any cables that may be connected to the video outputs of the computer.
   viii. Update the DVD driver with the latest version of software from the manufacturer’s website.
   ix. Check that the sound card is compatible with the computer and use a DVD decoder for the drive.
   x. For DVDs, reduce the color depth, resolution and refresh rate using the Control Panel->Display options
   xi. Exit Microsoft meeting if it is running on the computer.
   
   

Try using a good quality DVD cleaner first. The lens for cd/dvd are different so one may work if the other is dirty. If cleaning does not work then the dvd lens may be out of alignment or broke. With today's prices it is cheaper to replace the drive $30-40 than try to repair it. Hope this helps.

It is possible that the lens of the drive has gone bad and you will have to replace the drive to fix the issue.

Hi,
It could be the drivers for CD/DVD.
The best way to troubleshoot this is right click on computer, select manage. A new window will pop up, in that list select device manager.
Look in the list for CD/DVD drives and click on the + sign next to it, when the tree opens right click on the CD/DVD drive and select uninstall, then restart the PC.

This method will hard reset the system and force windows to load the default drivers for the CD/DVD upon restart. Hopefully this should resolve your problem.
If not please post back.

Good luck