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James Sawa Posted on Jun 05, 2007
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LG Dehumidifier Not Working

My LG Dehumidifier is only 2 years old. It worked okay last year, but this year, when the temp warmed up enough to run it, I turned it on. The unit ices up regularly, even though the temperature in the basement is well over 65 degrees (I have a thermometer down there to check). Even though the unit is set to take the moisture out of the air down to 40 or 45%, it consistently reads that there is between 65% and 70% humidity in the basement air, and the air feels damp. The unit runs all day and night and only deposits about 1/2 inch of water in the bucket. In the past 2 days, water has started forming on the top of the unit, and the casing of the unit feels extremely warm on the top sides and top back of the unit, like something is overheating/burning inside. I have shut it off for safety reasons, to prevent a fire from occurring. Does anybody have any solutions or things that I can check? Thanks.

  • 1 more comment 
  • James Sawa Jun 06, 2007

    Will I damage anything in the unit by hosing the fins off with the garden hose, or otherwise render the unit unusable?

    Last night, I confirmed that the fan is running normally, I cleaned out the air filter in the front of the unit, and after the unit sat turned off all day, it seemed to want to struggle on, but this morning, it only deposited 1" of water in the bucket. The humidity control said it was holding at 50% humidity in the basement, and it was set to dry it to 40%.

    Should I try running it on Low Speed versus High Speed, after I clean off the fins? Would that make a difference?

  • Anonymous Jun 30, 2008

    lg dehumidifier

  • Anonymous Apr 28, 2009

    I had the same problem. Since the dehumidifier was still under warranty, I contacted LG. After a hassle with their customer service department (people who clearly hate their job or want to do it well), the unit was sent to a repair facility where it was determined that it was unrepairable. So they sent me a new one. No problems so far.

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  • Master 883 Answers
  • Posted on Jun 06, 2007
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The freon has leaked out, must be replaced.

  • Anonymous Jun 06, 2007

    correction:
    the freon has not leaked out, unit is icing. Try cleaning the fins with a powerful spray from a garden hose and then sun dry the unit.

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3 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jul 22, 2008

SOURCE: Haier Dehumidifier not removing moisture

After total frustration, we took it back to the store and got a refund. They told us so many of these have come back, they were surprised they haven't been recalled yet. Thanks anyway.

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Anonymous

  • 121 Answers
  • Posted on Aug 04, 2008

SOURCE: humidifier measuring wrong %

This will need to be serviced. LG has a 5 year warranty on these models. They usually will tell you of a service center nearby which will service it free of charge since it is under warranty. If you do not live near a service center they may ship you a replacement and you send your old dehumidifier back to them. Make sure you have your reciept when you contact them so they can verify it is 2 years old.

Anonymous

  • 43501 Answers
  • Posted on May 18, 2010

SOURCE: My dehumidifier is about a year old. Plugged it in

Hi,
There are many reasons for a dehumidifier2_bing.gif to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier2_bing.gif.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

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Related Questions:

0helpful
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The unit still makes a running noise but seems to collect no water. this unit is about 4 years old but stopped collecting water about 2 years after purchase

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101
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Our Haier dehumidifier, Model HD306 seems to be working okay except it is not gathering any water. Last year we had to empty the bucket every two days. The humidifier is in the same spot and under the...

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

][
][
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The compressor on my Danby dehumidifier turns on for a few seconds, very weakly, and quickly cuts out. The fan and control panel are all working properly. The humidity is high enough for it to turn on...

Sounds like you've lost a lot of freon. Find the pump on your unit. Be careful, but after running it a while, touch the tube somewhere between the pump and cooling coils. If it is not hot then you have lost fluid. What happens is under normal working conditions the compressor would compress the freon making it hot, which then gets cooled by the radiator coils. In your case, there isn't enough fluid to compress to make it hot. Unfortunately, you need to have it refilled by a repair shop. Try your local A/C or HVAC shop. Don't be surprised if they can't refill with freon as it's bad for the ozone and being phased out.
0helpful
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The unit runs but does not collect any water

Hi,
There are many reasons for a dehumidifier2_bing.gif to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier2_bing.gif.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101
0helpful
1answer

Dehumidifier not working

Hi,
There are many reasons for a dehumidifier2_bing.gif to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier2_bing.gif.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101
4helpful
1answer

Does not collect water (also 2 years old).

the evaporater coils rot out and the freon leaks out. thats about all the longer these newer ones last now.
0helpful
1answer

Dehumidifier only two years old now doesn't extract water from air since I just started it up again for the summer.

Problem is that you bought a dehumidifier made by the Korean/Chinese manufacturer LG.
Search the web and you will find that you are just one of many whose dehumidifier worked the first year but now draws no water out of the air even though it makes all the right fan and compressor noises.
Most common problem is that all the Freon refrigerant escaped, apparently because the copper tubing cracked and leaked. Penguins beware, there goes the Ozone Hole!
It cost me $14 and an afternoon of investigation and testing of my LG 504EL dehumidifier to figure this out. The fix-it web site "Just Answers" said that it wasn't worth fixing after I described all the symptoms. Tomorrow I will go to the local LG fix-it shop and try to get a replacement to tide me over until I can find a reliable dehumidifier.
Sadly, last Fall I took my 25 year old Westinghouse (made in America) dehumidifier to the dump. Even though it needed me to tune it up every year or two, at least I could fix it and it kept on working for 25 years.
Good luck!
enterich
0helpful
1answer

Does not dehumidify at all

was it wintered in a warm or a freezing area-which? freezing storage is bad news for these. it somehow makes all of the freon leak out
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