The latches that release and hold the handles on my bugaboo bee are losse and not working, meaning that I cannot extend the handles. The area where the problem is does not seem to have any nuts or screws so I can't open it and take a look.
You must take it back to the shop and get them to ask bugaboo to send you a free replacement you have a 2 year warranty if you pushchair is over just over the warranty some shop will still send it back for you. Also check out www.buggypitstop.co.uk they do repairs on Bugaboo and they have a very good service.
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I have the exact same problem, firtst one went then the other, so now were using black electrical tape to keep the handle extended. It a pain, because we've lost the receipt so i don't know if they'll take it back or not. goin to contact them online.
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