I just bought a new 120gb zune and installed the drivers and software up date but now when i plug it in it just charges for 5 mins and then says contact support. also had the same problem with ma 30 gb zune which is y a bought the new any 1 help with this problem.
In order to fix this . you have to restart the device. to restart the device you press and hold back while also pressing and holding the top part of the zune pad until screen goes blank and zune logo appears this should work. if contact support comes back up try restoreing the device.
for more info on how to restore the zune go to zune.net/support and press technical issues and a list with how to fix any problems will appear
Why doesn't anyone ever contact support - you know, Microsoft support- the makers of your player- that's what the screen is telling you to do. They'll probably tell you to go to Zune.net and run the Recovery tool.
The 30GB can be saved - read Microsoft's press release on Zune.net for instructions on fixing your player. It was hit with the so-called Z2K9 problem.
-Tha Mp3 Doctor
i bought my zune while over in afganistan, it worked for over a year, while traveling to ft lewis, it was working fine then it just froze on a brother, i'm so frustrated i just want to throw it against the wall, and hope it will work then, i knew i should have invested my monies in a apple ipod, zune ain't worth it, i have lots of pictures of me while in afghanistan now lost forever,. **** zune
ipods break just as much as zune's do and its more hassle keeping them synced with your pc as your need a cable unlike zunes wireless sync. If you don't want to lose your pictures then keep them backed up on your pc and skydrive.
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My zune is keep on saying contact support what do i do to get it off and listen to music and make it go back to normal?help please?
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my zune says contact support what do i do
I had purchased a zune 120 GB close to a month ago in the US. I am in India now and will not be travelling for a while to the US. My Zune was working fine until one fine day, it my brother was playing around with it and he pressed the BACK (<= ) button a few times as he was trying to navigate a few screens to the back while watching a movie.
then the Zune hung for a while and it remained so for a while. after a while i got the "Error 5" meesage and it says "Contact Support". I am also not able to connect it to the PC, as it says "USB device not recognised"
Appreciate if someone could help me on this.
does the same old 30gig peice of ****
mp3 doctor ur soultion fine if ur in the us but dosen't wrk outside u think i was stupid enough wen it said contact support not 2 try tht cme on
My mom bought me a zune and over a year it worked fine but a few weeks ago it sudenly stops working :S now says "contact suppor with a gray circle 5" damn!!!!! now what i see is that i got to spend over $160 to fix it :O no way i better switch to ipod
i need help with my 80 g zune.
i dropped it several times and now it says it needs contact support.
what do i do?
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