The ice tray in my samsung french door refrigerator with the ice maker in the frezer drawer was broken quite some time ago. I replaced it and now the ice comes out in sort of a sheet opposed to cubes. Have discussed with samsung technicianbut did not get a satafactor answer. wonder if anyone can help. there is a tube with an rectagular attachment and I can not figure where this item goes nor can i figure out the function of this item any help?.

SOURCE: Ice maker water level too high

generally, there is a screw adjustment for this. usually, turning it clockwise sends more water during fill period (makes period longer). try it and adjust clockwise or counter-clockwise as necessary. Now finding the screw...try prying (or unscrewing) off the plastic cover over what appears to be the ice-maker unit (may also be on back side of frig.

SOURCE: Samsung french door ice maker

Check my solution here. The noisy sound is the swing arm trying to knock out some stuck ice.

http://www.fixya.com/support/t1141317-two_issues

SOURCE: samsung refrigerator RS2534WW ICE MAKER DOES NOT FUNCTION PROPERL

Hello here is how to fix the problem, first you have to remove the ice bin then then press the freeze temp and power cool buttons for about 12 seconds until the display panel switches to the option mode and you hear a beep.

A number under "Frige temp" corresponds to the option number. Press the fridge temp. button to increase the number and the power cool button to increase the number and the power cool button to decrease the number. set the option number to 3

now you have to select the input data to control the water supply time. Press the freeze temp button to increase the value. Press the power freeze bottom to decrease the value. Choose the right amount of water supplied to the ice tray which should be to where the water level is even with the rib on the inside of the tray.

input data = 00, 5 secs/01, 4 secs/02, 3 secs/ 03, 6 secs/ 04,7 secs/05,8secs

Let em know if this helps or not.

SOURCE: Samsung RS26 frozen water line in Ice maker

all you can really do is put heat to it (hair dryer) but be careful that you don't melt the water tube. or you can remove food and leave door open til it melts

SOURCE: My Samsung refrigerator ice maker

I have the same problem. I just called custormer support and they are shipping me a new ice bucket to resolve the issue (I'm still under warranty). Based on the agent's quick response, it seems that this is not an uncommon problem.