Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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DC28 Clutch DC 28 Clutch made knocking noise after about 1 hr of use. Tried to take it apart and see it it had an obstruction but burned up the belt and damaged clutch. Yes, I know I should heave taken to the dealer or warranty service but thought it was something simple. Nothing inside is simple on a Dyson! Can the clutch be replaced and from what vendor?

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  • Dyson Master
  • 1,601 Answers

On the DC28 you will have to replace the cleaner head assembly. A Dyson repair or warranty dealer can get one for you. I can get one for you if you can't find one locally.

Posted on Oct 19, 2017

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

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chrispurs1
  • 372 Answers

SOURCE: replacing clutch drive belt dyson dc14

Hi.

There are 2 belts on the Dyson clutch unit which can both be replaced.
Its a lot to discribe so try this site for dyson service manual.

http://dysonmanuals.inc.io/

Chris..

Posted on Dec 13, 2007

chrispurs1
  • 372 Answers

SOURCE: Dyson Refuses to Honor Warranty

Hi. I have been repairing Dyson machines since they first came out. DO NOT PAY FOR A NEW CLUTCH. I can assure you that both clutch belts can be replaced. Its A tricky job & can take some time to do. Its more cost effective for a shop to fit a new clutch at your expense $150 Clutch Belts are readily available in the UK you can purchase belts from numerouse sites for approx $10 postage to states $3 to $5 saving you a small fortune. If you want to know how to fit the 2 belts I can sell you A manual for approx $11 Or contact me at dyson@gawab.com for more information.

Posted on Sep 04, 2007

geordie rob
  • 7 Answers

SOURCE: roller brush is not turning on a dyson DC14

http://www.dyson.co.uk/support/help.asp?product=DC07-SY&article=527
here's a link that might help
good luck

Posted on Dec 29, 2008

  • 175 Answers

SOURCE: how do I change belt on dyson dc 07 animal

You can't change the belt. There is a factory tool that is needed to do it.

Posted on Dec 02, 2009

  • 1 Answer

SOURCE: clutch replacement

Go to http://www.youtube.com/watch?v=7_CtaFcc5HU to see how to remove clutch.

Posted on Feb 26, 2010

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1 Answer

I have a dyson dc 28 and I can't release the handle from the base so I can vacuum


Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty reclining your DC28.

It's possible this could occur if an item such as a pen or pencil has been accidentally vacuumed up, and is jamming the changeover valve mechanism. This is easy to check for - after turning off and unplugging the vacuum, lie the machine on its side and open the duct inspection port, then remove any objects or debris:


3f19c420-8644-4885-8370-d872546a2ec6.jpg

If you can't find anything, but continue to experience difficulty reclining your vacuum, please get in touch with our experts directly so we can provide further assistance. You can reach us on 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Sep 14, 2014 | Dyson DC28 Animal Upright Vacuum New DC 28...

1 Answer

How to change belt on a dyson dc 28


Hi there, it's Jack at Dyson.

DC28 has a belt engineered to last the lifetime of the machine in normal use. It's part of the high-torque clutch mechanism and isn't user-replaceable. However the belt is protected by a sensor which shuts off the brush bar if something jams it, so it's unlikely the belt will need replacing.

If the brush bar isn't rotating when your machine is turned on and reclined into the vacuuming position, it may just need resetting. To do this, please follow the steps shown in our Support video:


If you need further help or advice after you've given this a try, please contact our experts a call on 1-866-693-9766 (US), or 1-877-397-6622 (CA). If a repair is needed, we can also confirm if this is covered under your free 5-year Dyson warranty.

Sep 01, 2014 | Dyson DC28 Animal HEPA Bagless Upright...

1 Answer

Why is a red light flashing


Hi there, it's Jack at Dyson.

If your DC28's on/off switch is flashing, the machine is warning you that something is wrong. It's worth checking the cleaner head and brush bar are free of any threads, hair or other debris or obstructions, as shown in our video guide:


This should resolve the issue, but if you'd like some further advice from our experts after giving this a try, you can reach us by calling 1-866-693-9766 (US) or 1-877-397-6622 (CA).

Aug 28, 2014 | Dyson DC28 Animal Upright Vacuum New DC 28...

1 Answer

How to get at beater bar belt on dyson dc 28?


Hi there, it's Jack at Dyson.

DC28 includes a durable belt engineered to last the lifetime of the vacuum in normal use. It's part of the high-torque clutch mechanism, and we wouldn't recommend attempting to access or remove it as this could damage the machine. The belt is protected by a sensor which will shut off the brush bar for protection if something jams it, so it's very unlikely the belt itself would be at fault.

If the brush bar isn't rotating, the machine may need a simple reset. After checking the cleaner head for any obstructions, you should be able to reset the vacuum following the steps shown in our video guide:

If you continue to have difficulty after trying this, please contact our experts directly for further assistance. If a repair is needed, we can also confirm if this is covered under the 5-year Dyson warranty. You can reach us by calling 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Jul 20, 2014 | Dyson DC28 Animal Upright Vacuum New DC 28...

1 Answer

Dc7 animal roller won't spin


Not sure if it's a DC28 or DC07. If you are having trouble with the brush roll on your DC28 take it to a Dyson service center. If it is a DC07 check for obstructions in the brush roll. If none there check the belt or the clutch assembly depending on if you have a clutch or not on your model.

Aug 30, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

2 day old Dyson DC 28 suddenly making loud rock in blender rattling sound no obstructions only used briefly 2 times!


Hi there,

I'm sorry to hear you're having difficulties with your DC28. If the cleaner is making an unusual noise, it's a good idea to check the cleaner head and brushbar for obstructions. The easiest way to do this is to follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=1231&product=DC28-ANIMAL

This should enable you to locate and remove anything which may be causing the cleaner to make the noise, and resolve your issue without further assistance. However, if you've run through the steps in the guide and are still having difficulties, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and provide the assistance you need. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible.

Kind regards,

Jack
Dyson Online Customer Support

Aug 29, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

The brush is not turning on my dc 28 and it smells like the belt has burned up


Hi there,

Sorry to hear you're having difficulties with your DC28. We'd recommend that you stop using the cleaner and get in touch with us directly, so one of our experts can advise the best course of action. You can call us free on 1866MYDYSON, or if you email your details to askdysonUS@dyson.com, we'll be in touch with you as soon as possible. We look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

Jul 30, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

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