Drain I have an intermittent problem with my Duet washing machine. I put a load to wash the cycle completes and when I open the door my laundry room is flooded with water. The last drain and spin cycles apparently do not complete however the display shows the load is complete. I have already had to replace the flooring in my laundry room and closet and would like to avoid the mess and expense. Any advice would greatly be appreciated. Kathy Travels.

Press the cancel button twice to cancel the error code. There should be an error code flashing -- for example 'F02'.

make sure you drain lines are not plugged.

It probally mildew growing inside the wash tub and associated water connnections like the pump housing, drain hoses. Mildew growth is common problem with front load washers. You can try to reduce the occurance of mildew by leaving the door and soap dispenser door open when not in use. Also wipe with door gasket with a rag to dry it.

To kill the mildew in the machine wash an empty load with hot water and vineagar about once a month. Repeat as neccessary. There other products to help reduce mildew such as affresh. Hope this helps you.

IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle.
1. Remove all items from the washer.
2. Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage.
3. Close the washer door and dispenser drawer.
4. Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes
5. Press Start and allow cycle to complete.
6. If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle.
7. After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior.
8. Repeat the cleaning procedure monthly.
To maintain the washer freshness:
1. Use only HE High Efficiency detergent.
2. Leave the door open after each cycle to for better ventilation and drying of the washer interior.
3. Use warm / hot water in your machine unless the fabric you are washing requires cold.
4. Use the correct amount of fabric softener.
5. If your laundry room is damp, use a dehumidifier.
6. Clean the door seal of visible residue.

IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle.
1. Remove all items from the washer.
2. Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage.
3. Close the washer door and dispenser drawer.
4. Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes
5. Press Start and allow cycle to complete.
6. If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle.
7. After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior.
8. Repeat the cleaning procedure monthly.
To maintain the washer freshness:
1. Use only HE High Efficiency detergent.
2. Leave the door open after each cycle to for better ventilation and drying of the washer interior.
3. Use warm / hot water in your machine unless the fabric you are washing requires cold.
4. Use the correct amount of fabric softener.
5. If your laundry room is damp, use a dehumidifier.
6. Clean the door seal of visible residue.

I find that the dryer does not dry the clothes enough. The washer can take a lot of laundry at one time but the dryer is not able to handle the load. The stink usually comes from a bit of moisture left in the the clothes, especially the towels. Break down your dryer loads or dry them on a timed cycle for a longer time.

Answer Duet HT®

Duet®
Duet SportTM

This error code indicates that the door is not locking.
Is the washer door firmly shut?
The door must be completely closed for the washer to operate. The door may look as if it's closed, but it may not be latched. Open the door and firmly close it.
Were you washing a large load?
Before you close the washer door, check for laundry items sticking out beyond the door opening. Leave enough space in the washer to allow the clothes to freely tumble. Reduce your load size if needed.
To remove the error display, press Pause/Cancel twice.


If Pause/Cancel does not work:

1. Unplug the washer or disconnect the power for one minute.
2. Plug in the washer or reconnect the power.
3. Re-select the cycle and press Start.

NOTE: If the error remains on the display, and all of the other conditions above have been checked, call for service.

Seems to me that you having problem with water valve in this machine. Some solenoid on water valve is stock and water entering the washer even power is off.Water valve Part # 8181694.
Valve located on the top of the washer. Any questions let me know.

I’m happy to help further over the phone at https://www.6ya.com/expert/vitaliy_f406165329c75ede

sounds like a bad water inlet valve stuck open and permitting watertto enter even though not on, untill you replace the valve turn off water between uses part number 8181694

did you try running a drain and spin cylce? there might be water in machine still and thats why door not unlocking..Assuming theres no water in machine( youcant see any waterline though glass) you can remove the bottom cover (3 torx 15 screws) UNPLUG UNIT. reach your hand up approx six in. on right inside face of unityoull find a manual release for the door lock assy, round tab mounted to bottom of latch assy approx size of a quarter, give it a pull and door will open,might be a fluke that it lock but i would check for operation before filling with close again