Yo! the Dang pan has to be filled and on the burner which makes contact with the auto shut off sensor that is measuring the temp of the pan. The weight of the filled pan holds that Lil temp sensor down and allows the gas to continuously flow as if you were holding that Lil red button. So after hours of trying to light it without the pan you should find that it does work with the filled pan on the burner holding the red button, stick a match in the hole and let the button go and watch the blue flames flow. My gripe now is that it shuts off after the oil temp reaches 250 to 260 degrees then you have to reignite. Oh yeah my 10lb Turkey was crazy tasty.
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I can't light the burner. It's not doing anything
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