I believe my phone has a virus. I saved a picture and there was an error. Anytime after that when I tried to access the photo album, the phone shuts down and starts back up on its own.
Is there a way I can remove the virus or upload a fix for this?
First of all, you should stop saving any new files to your Samsung ES70 (or SD card) or taking new pictures.
Then find some photo recovery software, which are able to recover deleted or formatted photos from cell phone, digital camera, memory card and SD card etc.
Digital Photo Recovery for Windows
Digital Photo Recovery for Mac OS X
Here are the steps:
Step 1: Download and install the Digital Photo Recovery Software.
Step 2: Connect your Samsung ES70 (or SD card, memory card etc) to your PC or Mac.
Step 3: Scan the source drive where your lost pictures located.
Step 4: Recover the lost pictures and save them to another drive instead of the source drive.
Best regards!
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