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When i try to scan something, my printer keeps saying usb not connected when it is!
my printer is a HP photosmart c4280 all in one printer scanner copier
and my computer is a HP pavliion slimline help!
i have the same problem with scanning with 4280... I can print but not scan...USB cable not connectedi have the same problem with scanning with 4280... I can print but not scan...USB cable not connected
Can you print from it? It sounds like you just need to install the software that came with it, it has all the drivers you need or go to hp website and download the newest drivers. Update your drivers and then it will recognize it.
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Follow these instructions to troubleshoot the connection. It may help to download and install the latest hp drivers if this problem recently appeared for no reason...
If this is a new installation, you have to follow the HP procedures to make sure you only hook up the USB cable when prompted by the software, or the installation will fail. See this article for xp, this one for vista installation instructions.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread. If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
I had this same problem and it is fixable, but not the way you would probably like, though you can still scan with the printer. You just have to open the Paint program and click from scanner or camera, and then choose your printer and click scan preview, and then scan, it works just fine but its a little time consuming.
You may try restarting your computer with your printer connected and turned off, or ensure that you choose officejet 5510 series and not 5510 twain in the scanner wizard. If this does not help, try reinstalling the printer from scratch.
i have the same problem with scanning with 4280... I can print but not scan...USB cable not connected
same thing only i have an iMac and probably don't
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