HP Photosmart C4280 Aio Printer Logo
Posted on Jan 08, 2009
Answered by a Fixya Expert

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Printer keeps saying usb not conected

When i try to scan something, my printer keeps saying usb not connected when it is!
my printer is a HP photosmart c4280 all in one printer scanner copier
and my computer is a HP pavliion slimline help!

  • alainmercier Jan 11, 2009

    i have the same problem with scanning with 4280...  I can print but not scan...USB cable not connected

  • thekidtk Feb 26, 2009

    same thing only i have an iMac and probably don't

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1 Answer

Anonymous

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  • Expert 88 Answers
  • Posted on Jan 08, 2009
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Joined: Jan 08, 2009
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Can you print from it? It sounds like you just need to install the software that came with it, it has all the drivers you need or go to hp website and download the newest drivers. Update your drivers and then it will recognize it.

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Related Questions:

1helpful
1answer

USB not conected

Follow these instructions to troubleshoot the connection. It may help to download and install the latest hp drivers if this problem recently appeared for no reason...
If this is a new installation, you have to follow the HP procedures to make sure you only hook up the USB cable when prompted by the software, or the installation will fail. See this article for xp, this one for vista installation instructions.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!


6helpful
1answer

Printer and copier work fine- scanner says USB not connected.

I had this same problem and it is fixable, but not the way you would probably like, though you can still scan with the printer. You just have to open the Paint program and click from scanner or camera, and then choose your printer and click scan preview, and then scan, it works just fine but its a little time consuming.
0helpful
1answer

I am having trouble scanning with my hp printer.

You may try restarting your computer with your printer connected and turned off, or ensure that you choose officejet 5510 series and not 5510 twain in the scanner wizard. If this does not help, try reinstalling the printer from scratch.
0helpful
1answer

Printer keeps saying usb not connected when i try to scan

You must give scan commands from within HP Device Manager.  Try this, it should be fine.
[email protected]
0helpful
1answer

Hp all in one says USB IS NOT CONNECTED when I try to scan

my hp c4380 won't scan gives out a error message the usb is not connected but it is.
6helpful
4answers

Scanner keeps saying USB not connected

Use the scan commands from the HP device manager, not the printer.
[email protected]
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