Water pooling in base of fridge

If the freezer is on top then empty out the freezer and remove the bottom and back liner of the freezer compartment usually phillips screws. In the back you will see the freezer coils along with a defrost element. Below these two items u will see a drip tray that collects water from the coils on defrost cycle, in the center of the pan will be a drain hole that connects to a hose that leads to a pan under the refrigerator.Normally the water is collected there and evaporated. The hole in the tray in the freezer is clogged. Thaw it and clean it until you can pour water in it and it goes to the pan down below. please rate me

I have a Panasonic American fridge freezer (NR-B53VW1-WB) and I get pooling in the bottom of the fridge too. The solution is not easy. In a normal fridge you can see a little drain hole at the back.. this is not visible or easily accessible for some fridges like mine. The drain hole is hidden behind two layers of plastic some of which has wires through to power leds and fans etc. you have to very carefully remove enough by unscrewing and gently pulling to get at the hole right at the back back. Then unblock this using either a wire or a long cable tie (my pref). Scoop out any gunk and then using a shoot (I cut the bottom off a bottle to make one) add boiling water and a tiny bit of washing up liquid. (Note: you may want to check your evap tray at the back before pouring too much down!). When cleaned and clear reassemble. You may also be able to get your cable tie up from the back but the tray in my case was full of gunk needing clearing too! Yes in the images it’s hard to see the hole.. it is that restricted without stripping more wiring out. Good luck!!!