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Based on the fact that you asked this basic question, I STRONGLY URGE YOU TO NOT ATTEMPT TO FIX THE CAMERA YOURSELF! The problem you describe requires the services of a knowledgable camera repair man. I recommend that you go on Nikon's website and find the location of the nearest Nikon repair depot and follow instructions for return of your camera. Ask them for a repair estimate before they proceed with the work.
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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:
Hi Susan,
Your problem is in the lens assembly. First try to clean the optical lens by soft cottond buds. Dust build up and any tiny foreign object will block the lens from reading. If nothing happens, you need help from friends that can perform this steps http://www.fixya.com/support/r7833671-change_defective_motor_portable_dvd.
Hope it may help you.
Have a nice day!
Thanks for using fixya.
The lens is not making proper contact with the camera. Try removing the lens, cleaning the contacts on both the back of the lens and in the lens mount on the body, then reattaching the lens. If that doesn't do it, try jiggling the lens gently. If that doesn't do it, try attaching a different lens if you have one available, or attaching the lens to a different body if that is possible. If nothing works then it could be that the lens and/or camera needs servicing after the drop.
Hi mom_0809, According to the manual page 132, it says F- - blinks means No lens attached, non-CPU lens attached. Solution is to attach the lens, select mode M. If the camera sustained a violent drop maybe the lens internals became damaged. Remove the lens then put it back on. Turn to page 129 for how to reset the camera. Does the F- - blink with another lens. If so then the camera should go to Nikon for a CLA
Common problem with TZ3. You can try to lub lens cover using graphite lub. Use it sparingly and after lens works, wipe off excess with dust cloth. Be sure not to get any on lens itself.
If lub doesn't work, you can pull out the lens cover altogether and find a manual lens cap the will fit.
The other option is to sell it on ebay to a repairman in a auction and replace it with another working used ones. Keep your accessories and by a used one cheap without accessories.
YOU CANNOT REPAIR THIS SOPHISTICATED CAMERA YOURSELF!!
I guess pushing the lens inside may have made the problem worse.
I follow a rule- if you drop an electronic equipment and a problem occurs- it usually takes a professional repair!
For all you kamow there is a minor problem in the camera, like something stuck inside or something like that. and most certainly you will aggravate the problem by trying to do it yourself..
do post when you get it repaired, for all of us to know what goes wrong when lens gets stuck..
take care
We had the same problem. After inspecting the contacts I saw that the one metal ball (contact) that was separate from the other contact grouped on the mounting collar was stuck down. By pressing the contact a couple of times with a blunt object it freed up the contact so that when re-attached the lens it worked as expected.
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