Whirlpool Duet GHW9150P Front Load Washer Logo
Posted on Nov 18, 2012
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F99 code we replaced ccu and user interface, now have f99 code manual say a bootphase will be performed. does machine do that on its own or a technician needs to do?

  • Anonymous Mar 21, 2014

    Just replaced the electric control board

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1 Answer

Richard Roth

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  • Whirlpool Master 9,472 Answers
  • Posted on Nov 18, 2012
Richard Roth
Whirlpool Master
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Joined: Nov 14, 2010
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Your machine is draining too slowly. When it initiates a drain cycle, the water level switch is sensing the water level is still too high after 60 seconds so the computer stops and generates this fault code.

Here are the things to check;

* Check the drain hose and make sure it is not plugged or inked.
* Check Wire Harness connectors to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
* Check/Clean Drain Pump Filter of foreign objects
* Check for Drain Pump Failure
* Check the Inlet Valve for proper shut off
* Check the Pressure switch for proper operation

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Related Questions:

0helpful
1answer

How to clear f99 code model number wfw9750ww01

Maybe this will help, but I'm not sure

F99 - NOT SUPPORTED
User selected on the UI the unsupported Cycle on the CCU. Mismatch of User Interface
and CCU or corrupted EEPROM.
Potential Causes
1. Perform Service Cycle to pair the UI and CCU SW.
2. Replace User Interface.
3. If failure still present, replace also the CCU.
NOTE:
During first power up of new CCU and UI combination, a bootphase (uploading
parameters) will be performed. This upload can be forced also by the Service
Testprogram.
Entry:
1. Plug in the machine
2. Machine switched off.
3. Press any key except power for 3 sec, release for 3 sec.
4. Repeat this procedure 3 times
During the failure history indication the upload will be done

UI-user interface
CCU-central control unit

Dado
tip

Whirlpool duet F70 and F71 error codes.

F70 and F71 are two logic board error codes that point at a communication error between the main logic module and the control pad (user interface and CCU), and between the motor control unit and central control (MCU, andd CCU that is main control module).
Repair is difficult, as motor, wiring and voltages from control modules must be tested.

Try first doing a reset, by disconnecting power cord or tripping circuit breaker and leaving power off for five minutes.

If that does not help and errors come back, then the best thing to do is calling the service number listed on the user manual.

Here extensive explanation of error codes and relative troubleshooting:

F70: CENTRAL CONTROL UNIT HEARTBEAT FAILURE
If a Central Control Unit Heartbeat Failure is displayed, no communication is detected from the Central Control Unit to the User Interface.

1. Check for continuity of the User Interface harness.
2. Check wire harness connections to the User Interface and the Central Control Unit.
3. Replace User Interface if drum is rotating.
4. Replace Central Control Unit if drum is not moving

F71: USER INTERFACE HEARTBEAT FAILURE
If a Central Control Unit Heartbeat Failure is displayed, no communication is detected from the User Interface to the Central Control Unit.

1. Check for continuity of the User Interface harness.
2. Check wire harness connections to the User Interface and the Central Control Unit.
3. Replace User Interface if drum is rotating.
4. Replace Central Control Unit if drum is not moving.

To get parts and diagrams try entering the full model number in one of the websites below:

Enter the model number ..

To contact a repairer, call the number listed on the owners manual or use the Fixya directory (US only)
on Nov 05, 2010 • Whirlpool WFW8300SW
0helpful
1answer

How do I fix f99 on whirlpool front loader

F99 - NOT SUPPORTED. Mismatch of the User Interface and Central Control Unit (CCU). Or, corrupted EEPROM.

If you need further help, reach me via phone at https://www.6ya.com/expert/steven_a67ead41eb5fc62a

0helpful
1answer

F 99 code means what

Check the wires from the user interface and the ccu. If problem still persist replace the user interface and sometimes ccu. Good luck.
1helpful
1answer

F70 code on washer nothing will work

Hello & Welcome to FixYa

F70 is a communication error which is caused when no communication is detected from the user interface to the CCU (central control unit). Please check the wiring to user interface and the central control unit, if that is fine and you can see the drum rotating then replacing the user interface is recommended repair. If the drum won't turn then the CCU needs replacement. Please get back to me if you have any other questions.

Kevin

0helpful
1answer

How do I know which user interface I need for an error code F71? I'm getting an F71 error code. The washer will not start at all. Model WFW9200SQ00 Whirlpool

Hi

F71 is a communication error and is displayed when there is no communication from the User Interface to the Central Control Unit. First check the user interface harness for continuity and then check the wire harness to the user interface and CCU. If the drum rotates then replace the user interface, if the drum is not moving then replace the central control unit (CCU). Hope this helps...please post back for further assistance.

Daniel

0helpful
1answer

Whirlpool front load duet washing machine has error code f 71, what does that mean and how do i fix it

Hi

F71 is a communication error and is displayed when there is no communication from the User Interface to the Central Control Unit. First check the user interface harness for continuity and then check the wire harness to the user interface and CCU. If the drum rotates then replace the user interface, if the drum is not moving then replace the central control unit (CCU). Hope this helps...please post back for further assistance.

Daniel

0helpful
2answers

I have whrilpool front loader, when washing some times I get a error F70 & F71. The washer stops, clothes are not rinse alaway. What can I do. I don't have my munual handy. Thanks for your...

Hello & Welcome to FixYa

F70 is a communication error which is caused when no communication is detected from the user interface to the CCU (central control unit). Please check the wiring to user interface and the central control unit, if that is fine and you can see the drum rotating then replacing the user interface is recommended repair. If the drum won't turn then the CCU needs replacement. Please get back to me if you have any other questions.

Kevin

0helpful
1answer

Washer won't start.....F70 code appeared It's a Whirlpool Duet

Hello & Welcome to FixYa

F70 is a communication error which is caused when no communication is detected from the user interface to the CCU (central control unit). Please check the wiring to user interface and the central control unit, if that is fine and you can see the drum rotating then replacing the user interface is recommended repair. If the drum won't turn then the CCU needs replacement. Please get back to me if you have any other questions.

Kevin

1helpful
1answer

Amana front load error code f70

Hello & Welcome to FixYa

F70 is a communication error which is caused when no communication is detected from the user interface to the CCU (central control unit). Please check the wiring to user interface and the central control unit, if that is fine and you can see the drum rotating then replacing the user interface is recommended repair. If the drum won't turn then the CCU needs replacement. Please get back to me if you have any other questions.

Kevin

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