Polycom spectralink 6020 voicemail

You may visit your Mobil Sevice Provider's Client Attention and ask them. Maybe it's a configuration issue. Maybe it can be solved doing a Factory Reset - The know the codes to do it.


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I would think that you click on the message icon. It should still show your messages.

Have you reported the problem to your network provider

There are unheard messages on the voicemail system provided by your telephone company. This system takes messages when people call while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

Since you declined to specify the make and model of your phone, I can only make an educated guess.
Apparently you're subscribed to a voicemail system offered by your telephone company, and there's an unheard message. Please contact your telephone company for instructions on accessing their voicemail system.

You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

Correcting Spectralink Errors Below are instructions on performing a “soft test” which will correct any internal error 8 and 4444-444C messages on your Spectralink phone. To aid you in educating your staff you may view the following Word document showing the step-by-step instructions. Please feel free to print and post this document where the Spectralink phones are kept on your floor. Soft Test Instructions

1. Power off the phone.
2. Press and HOLD the volume key (VOL) and the power key at the same time (the phone will chirp and display the serial number.)
3. Now…release ONLY the power key (phone will vibrate and make a long tone.)
4. Now release the volume key (the display will have a lot of black boxes and ZZZZ’s – you will also see the bottom of the display showing “msg”, “bat”, etc.)
5. Count to three and then power off the phone.

This “soft test” is to correct only certain internal error messages. When the phone is experiencing a correctable error the display will read “internal error 8” or “internal error 4444-444C”. For all other internal errors the phone will need to be taken to Teleservices, NE-165 to be replaced.

As per : http://depts.washington.edu/uwmcdir/spectralink.html

You have unheard messages on the voicemail system provided by your telephone company. This system records messages from calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

http://depts.washington.edu/uwmcdir/spectralink.html Correcting Spectralink Errors Below are instructions on performing a “soft test” which will correct any internal error 8 and 4444-444C messages on your Spectralink phone. To aid you in educating your staff you may view the following Word document showing the step-by-step instructions. Please feel free to print and post this document where the Spectralink phones are kept on your floor. Soft Test Instructions

1. Power off the phone.
2. Press and HOLD the volume key (VOL) and the power key at the same time (the phone will chirp and display the serial number.)
3. Now…release ONLY the power key (phone will vibrate and make a long tone.)
4. Now release the volume key (the display will have a lot of black boxes and ZZZZ’s – you will also see the bottom of the display showing “msg”, “bat”, etc.)
5. Count to three and then power off the phone.

This “soft test” is to correct only certain internal error messages. When the phone is experiencing a correctable error the display will read “internal error 8” or “internal error 4444-444C”. For all other internal errors the phone will need to be taken to Teleservices, NE-165 to be replaced.

hai... go to settings/intial setup/master reset/it ask security code type 000000 , it will get cleared