Can't get scanner to work.

The scanner has a separate driver as does the printer portion. They are installed separately. Download the scanner driver or re-install the disc that came with your printer.

try turning it off and on, if this doesnt help un plug cable and restart PC.
then plug cable back and and see if the PC will detect it then try again.
if the PC doesnt detect it then try different cable and if this doesnt help you will need to contact manufacturer.

Try to reinstall the driver of your HP 1310 Printer that supports MAC.

thanks

folow the link,it will surely help,its solution provided by hp
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00762521&cc=us&lc=en&dlc=en&product=1153494

Google, enter "HP Photosmart C5180 All-in-One" and you can reinstall the scanner into computer...free.  Under the black apple in the upper corner of screen find "recent Items" and you will find the Photosmart Studio where the scanner icon is used to scan and create a file in thecomputer.  

Please try "Scanners and Cameras" which comes with Windows to see if you can scan images successfully from your scanner.

_______________________________
Catherine Sea
Dynamsoft | TWAIN ActiveX/Plug-in

http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=HP+PSC+1310+&submit=Go+%BB

Hi,
Well first make sure the scanning surface is clean.
If you're on XP, you could try the various patches/updates from the site here:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=77375&lang=en

You can also scan and copy in Vista by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (eg HP 1310) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Open Paint, from Start>All Programs>Accessories and select File>From Scanner or Camera...

i have a 1310 hp all in one i cant get my scanner to work i hit the button and nothing happens this is the first tme i am trying to use the scanner