Error: Incorrect Color Cartridge Intalled

I had the same problem. It went away when I reset the printer by holding the 'cancel' button for a while as I was turning it on.

I found this by trial and error, but it seemed to work . . .

replace color cartridge or refill an old one
like this

Sorry to ask a dumb question but did you remove the protective tape on the cartridge when you installed it? If yes, then proceed to the following HP help page where the align cartridge error is outlined along with several solutions. Best of luck!
Greg

OfficeJet k60 Align Cartridge

uninstall and reinstall printer and make sure u follow the promp and put the right cartridge in the right spot....black and color....2 different chambers

clean the copper contacts with soft cloth...

It's a bad cartridge.

ok the link i put here for you is very long page of typing so for hp
i found you the link to go threw the alignment process
sorry i cant type the whole page for you but the link is here

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00657&cc=us&lc=en&dlc=en&product=59273

you can bypass when asked and use last good settings by..Press and hold the Enter button, and then press Menu

 

This problem is caused by incorrect alignment page print out caused by faulty cartridges, ideal fix is replacement of all ink carts

 

HP have a webpage dedicated to this...h10025.www1.hp.com

Also get on your gloves get out your vac and suck on the carts till a little ink comes out, make sure colour cart releases all 3 colours then reinstall, can get messy.

Ref: our live chat - Definitely worth replacing the colour one with a new one - some other people had identical problem and that cured it - they really don't survive not being used very well. :)