Remore freezes at about 59% during update region
I called Tech Support, and they walked me through a firmware upgrade, and an update.
Step 1. Hold down "OFF" button, and remove the battery.
Step 2. While holding "OFF" put battery back in.
Remote will now enter "Safe Mode"
Step 3. Plug Remote into USB.
Step 4. Go to Support -> Downloads -> Firmware from the app.
It should update the firmware.
Run the update again, but this time, the only thing I did differently was plug in the remote on the screen whic said: "Done updating Extender, remote to be updated next" rather then the next one. The update went through this time.
I had the same problem. I tried all of the above solution from updating java, to getting a new USB line etc etc...calling logitech....a complete waste of time. Anyhew, since I had paid over $300 for this machine, in despiration I played around with taking the battery out mid way though the updating process etc. Finally, when I took the battery out before inserting the USB cable and then starting the update process, magically, it worked. I placed the battery in after the update process was completed. I hope it helps.
I had what sounds like the same problem. Try disabling your wireless network connection and using a wired connection instead.
Not convenient, but it works for me.
Was surprised that 10+ attempts at the update failed over wifi... attaching an Ethernet cable solved the problem immediately. Thank you, lucky_tree!
Was surprised that 10+ attempts at the update failed over wifi... attaching an Ethernet cable solved the problem immediately. Thank you, lucky_tree!
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Mine froze at 59% also. Running Firmware Version 4.9
same problem...it gets stuck during update
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