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Janine Chance Posted on May 28, 2007
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Previewing or scanning

When I hooked my scanner up and performed a test preview, it worked fine, and the next time I went to do a preview scan, it scanned completely black... I cannot get it to scan the page in the scanner

  • Janine Chance Jun 01, 2007

    the solution did not work, however it is only the fault of a now faulty scanner!

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  • Master 2,985 Answers
  • Posted on May 28, 2007
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Is the lamp on? Try uninstalling the software and re install If the lamp remains out check your connections. Try the Visoneer Web site Tech support But I feer is the lamp is out , may mean a new scanner Often the price of lamps and labor preclude repair.

  • Anonymous Jun 01, 2007

    Time to buy the next one then
    But be sure about the software
    Make sure it is truly out of the computer
    and then reinstall it - After you have come offline and disabled any A/V software operating.

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Scanjet 4600 is stuck halfway through scan

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1answer

Scan to email

  1. Place the document that is going to be scanned face down on the scanner. Press the "Scan" button that can be located on the scanner. Another way to perform a scan is to click on "Start," then go to "All Programs." Move the mouse pointer up to "Accessories." Go down to "Scanner and Camera Wizard."

  2. Click on "Scanner and Camera Wizard." Click "Next." You will be asked to choose a preference. Choose a preference, then click on "Preview" to preview the document.

  3. Click on "Next" after previewing. Type a picture name and the destination where you want to save it. Click on "Next." The document will start to scan. Click "Finish" to complete the scan.

  4. Go to your email account. Click "Compose" to start a new email. Look for "Attach File" and click on the "Browse" button across from it. The "Choose File" window will open up.

  5. Go to the destination where you saved the scanned document. Choose the name of the scanned document. Click on it to open up the file, then click on "Open."

  6. Add the necessary information in the subject line and the body of the email. Click on "Send" to complete the process. The document will be sent as an attachment file.
0helpful
1answer

How do i scan to email

Hi,

1.Place the document that is going to be scanned face down on the scanner. Press the "Scan" button that can be located on the scanner. Another way to perform a scan is to click on "Start," then go to "All Programs." Move the mouse pointer up to "Accessories." Go down to "Scanner and Camera Wizard."


2.Click on "Scanner and Camera Wizard." Click "Next." You will be asked to choose a preference. Choose a preference, then click on "Preview" to preview the document.


3.Click on "Next" after previewing. Type a picture name and the destination where you want to save it. Click on "Next." The document will start to scan. Click "Finish" to complete the scan.


4.Go to your email account. Click "Compose" to start a new email. Look for "Attach File" and click on the "Browse" button across from it. The "Choose File" window will open up.


5.Go to the destination where you saved the scanned document. Choose the name of the scanned document. Click on it to open up the file, then click on "Open."


6.Add the necessary information in the subject line and the body of the email. Click on "Send" to complete the process. The document will be sent as an attachment file.
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1answer

Can you scan multiple photos

If you mean scan one, take it out, put another in, repeat then just do that. If the photos are the same size place each one in the same place and hit scan without previewing each time. The photos will be saved with consecutive numbers.
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How can I save a scan to my computer? I just got a printer/scanner and there are no Save, or Save As options in the HP scan software?? Help!!!

I would like to know the following, please get back to me
* HP Printer model
* Operating System
* Is the HP Software installed..

as a work around you can perform the steps below to save a scan in the computer.

Try to scan using one of the two methods below:

1. Scanning from Microsoft Paint:

Click Start, click All Programs, click Accessories, and then click Paint.
Click File and then click From Scanner or Camera.
If this option is not available, Please let me know.
If more than one image source is connected, select the
HP all-in-one product and click Next. The scanning software will appear.
Preview the image by selecting Preview, or click "Scan" to scan the image directly into Paint.
The image will open in paint for editing and/or saving.

2. Using Windows Image Acquisition (WIA)

Verify that the all-in-one product power is turned on and the printer cable is properly connected.

Click Start.

Click Control panel.

Click Scanner and Camera Wizard.

Follow the Scanner and Camera Wizard instructions to scan images to the computer.
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Same problem scanning blank help! Appears to work fine then scan comes out blank.

Hi crb,

Initiate a scan using the preview option. It should show the scanned item and should allow you to select the area to be scanned for output using the click and drag method.

Start by selecting the whole page and click preview again. The results should be different this time.

Reselect the area you want and click scan

Hope this helps,
Mike
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I have a Canon D646U-ex scanner. Currently when previewing prior to scanning I am getting a series of square black blotches on the image that I am attempting to scan. I have checked that all of the...

try checking the aspect ratio ( Color Quality ) of your video card. set it to the highest setting. let me know if this works, if not you might need to contact the manufacture of the scanner.
2helpful
2answers

Scanner not working

Do you mean to say that while previewing the light moves and you are able to seek the preview, but the light not moving while you give a scan command?

If this is true this is something unusual. May be you have some hardware problem.

S. Mohan Chennai
3helpful
1answer

Epson perfection 4990 photo scanner

Please do the following to scan slides or negatives in manual mode of the Epson TWAIN:
For scanning transparencies in HOME mode - for EPSON SCAN models, not Epson Twain/Manual mode models.
1) In the program you are working from, begin the scanning process. If working in FULL AUTO MODE as the scan begins click PAUSE or CANCEL, then change "Full Auto Mode" to "Home Mode".
2) You will now see all Epson Scan settings displayed. If the scanner has not previewed automatically, click the large preview button to get a visual of what is on the scanner.
3) Ensure the settings on the Epson Scan are correct for what you wish to scan. For example, the DOCUMENT TYPE for transparencies must be either "Color negative film", "B&W Negative Film" or "Positive film"*.
* FILM here indicates that the item being scanned is transparent to light; this setting is also used for slide scanning. Positive indicates that the image is in true colors (ie the grass is green and sky is blue), whereas negative indicates reversed colors, as produced in some photo finishing processes.)
If the DOCUMENT SOURCE is set for a flatbed related option, ie PHOTO, the scanner is looking for reflective items and will not activate the backlight in the transparency unit. If the DOCUMENT TYPES for "FILM" are greyed out or cannot be selected, close the Epson Scan, reseat the power/communication cable connecting the base of the scanner to the transparency unit, then reopen Epson Scan and try again.
NOTE for PROFESSIONAL MODE users: DOCUMENT TYPE should read TRANSPARENCY for film scans.
4) Ensure the other scanner settings are correct for the type of scan you are doing. For example:
IMAGE TYPE should be color photo for all positive or negative color transparencies, or BLACK AND WHITE PHOTO for monochrome transparencies.
DESTINATION is unimportant, however you should select a RESOLUTION appropriate to what you plan to do with the scans. (There are no hard and fast rules for DPI. As a general guideline, if you are saving scans at original size, a resolution ranging from 400-600 DPI should capture enough information to faithfully record the image. If the slide or negative will be enlarged, you will need to increase this DPI accordingly. We have no means to calculate what your exact needs will be in this situation; you will need to experiment and view the output to gauge the appropriate input DPI from the scanner.)
PREVIEW. If your scanner is doing a THUMBNAIL PREVIEW, the slides will automatically preview and appear in boxes on the left side. Here, you can select or deselect the slides you wish to scan.
If you recieve a message that the scanner could not find the film, or you see in the preview that part of the scan is cut off, click the down arrow next to the large PREVIEW button and click NORMAL, then PREVIEW again. In NORMAL PREVIEW mode, the scanner will capture all information on the flatbed; you will then have to manually marquee or crop the slides you wish to scan. Use the left mouse button (click, hold, drag) to lasso one slide inside a box made of dotted lines, then click scan. Only the selected area will scan. Repeat this process for as many slides or filmstrips are on the bed.
5) Click CLOSE once scanning is complete. The images will now transfer to the application in use.
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Canoscan Won't Scan

You have to reinstall drivers of your scanner. Thank you.
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