Been posting for days! Kenmore Elite Range throwing eo11 code..Need fix!

Karl Wright

• 1653 Answers
• Posted on Nov 12, 2009

SOURCE: I have kenmore elite gas range 790 series getting

The F93 shows that the Maximum oven door lock time has been exceeded.
Turn off the range and turn off the AC power and wait for up to 10 mins. The door should reopen. Turn on the AC power ans see if the error persists. If it does then check the following.

1. Check the wiring between EOC & Lock Motor Micro Switch.
2. Replace the Motor Door Latch assembly if necessary.
3. Check for binding of the Latch Cam, Lock Motor Rod & Lock Motor Cam.
4. Check to see if Lock Motor Coil is open. If open, replace Lock Motor Assembly.
5. Lock Motor continuosly runs - if Micro Switch is open, replace Lock Motor Assembly.
6. Check oven door Light Switch - if open, replace Switch.
7. If all situations above do not solve problem, replace EOC.

Kelly

• 3740 Answers
• Posted on Aug 01, 2010

SOURCE: Kenmore elite range, model 970-698593, Error Code E015

Just asking if your model number is correct. I do not find 970 models but do find 790 models. If it is a 790 model there can be aproblem with the door lock on the oven door. You may want to check to see if all the shipping materials have been removed from the door lock / latching area. I would recommend that you review the installation instructions in the owners manual, paying particular attention to the removal of shipping materials.

Adittionally if the problem presists it says to replace the Electronic Range Control (ERC) This is not a cheap part! Good thing it will be at their expense including the repair service call..

Hopefully you have already called for warranty service? We both know a brand new oven should not be producing any error codes. If you have not called for warranty service you do so now. Make sure to tell them that you already have talked to customer support and that unplugging the unit for ANY period of time made no difference in the error code.

Thanks for choosing FixYa.

Kelly